Billing, Calendar Management, Communication Skills, Contract Review, Customer Support/Service, Detail Oriented, Financial Administration, Insurance, Insurance Claims, Medical Billing, Multitasking, Operations, Organizational Skills, Orthodontics, Patient Assessment, Patient Care, Team Player, Telephone Skills
Patient Care Coordinator / Billing Coordinator
Yakima Orthodontics
Full-Time
Yakima Orthodontics is seeking a full-time Patient Care Coordinator / Billing Coordinator to join our team. This position is ideal for someone who enjoys working directly with patients while also handling the financial and administrative side of an orthodontic practice.
Benefits
- Full-Time Position
- Supportive Team Environment
- Opportunity for Professional Growth
- Competitive Pay Based on Experience
- Paid Time Off and Additional Benefits Available
If you are someone who enjoys building relationships with patients, staying organized, and being part of a team that truly cares about the patient experience, we would love to hear from you.
Responsibilities:
You will be responsible for the following:
- Welcome and check in patients with professionalism and positivity
- Answer phones and assist patients with scheduling appointments
- Manage daily front desk operations and patient flow
- Verify insurance benefits and assist with insurance questions
- Discuss financial arrangements and review treatment contracts with patients
- Process payments and maintain accurate patient accounts
- Submit insurance claims and follow up on outstanding claims
- Maintain accurate patient records and documentation
- Coordinate communication between patients, doctors, and team members
- Provide outstanding customer service and support to patients and families
Qualifications:
You will be required to possess the following:
- Previous dental or orthodontic front office experience preferred
- Billing and insurance experience strongly preferred
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and stay organized in a busy office environment
- Professional, dependable, and team-oriented attitude
- Experience with orthodontic or dental software is a plus