Patient Care Coordinator

Monarch Dental, supported by Smile Brands, is seeking a Traveling Patient Care Coordinator (PCC) to join our specialty periodontal team. In this role, you'll travel alongside our Periodontist, providing exceptional patient support at multiple Monarch Dental offices throughout the DFW metroplex.

If you're organized, enjoy working in different office environments, and thrive in a patient-focused setting, we'd love to hear from you!

• Welcome patients and provide an outstanding customer experience.
• Schedule appointments and coordinate specialty treatment visits.
• Verify dental insurance benefits and explain coverage to patients.
• Discuss treatment plans and financial arrangements.
• Maintain accurate patient records and documentation.
• Communicate effectively with patients, referring offices, and clinical teams.
• Travel with the periodontal team to assigned office locations.

• Previous dental front office or Patient Care Coordinator experience preferred.
• Knowledge of dental insurance verification and benefits.
• Understanding of dental terminology.
• Basic computer proficiency and ability to learn practice management software.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Reliable transportation and willingness to travel to multiple office locations.

Why Join Smile Brands?

At Smile Brands, we're committed to delivering exceptional patient care while creating an environment where our team members can grow and succeed. As a Traveling Patient Care Coordinator, you'll be an important part of a collaborative specialty team that makes a meaningful difference in patients' lives every day.

•  Previous experience in a dental or medical office setting

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com