Patient Care Coordinator - Front Office | $16.00/HR
Shelby, NC | Monday–Thursday, 9 AM – 5 PM | Friday, 9 AM – 1:00 PM
Join a patient-focused practice as a Front Office Coordinator! This role is perfect for someone who enjoys creating a welcoming environment for patients while supporting day-to-day office operations.
About the Role:
Personnel Services Unlimited is hiring a Patient Care Coordinator for a healthcare practice in Shelby, NC. This role manages front office duties, patient scheduling, and inventory coordination while delivering excellent customer service.
What You'll Do:
- Greet patients and visitors in a friendly, welcoming manner
- Check patients in and out; schedule appointments for new and existing patients
- Answer and triage incoming calls
- Prepare patient charts and assist with room preparation
- Coordinate hearing aid orders, shipping/receiving, and repairs
- Assist insurance coordinator with policy verification and data entry
- Send out letters, audiograms, and reports; manage eDocs
- Open/close front office and maintain supplies and cleanliness
- Prep treatment rooms between patients, including sterilization/infection control
- Maintain confidentiality of patient and business information
What We're Looking For:
- High school diploma or equivalent
- 1+ year of office experience preferred
- Excellent interpersonal and communication skills
- Strong computer/keyboard skills
- Ability to multitask and prioritize under deadlines
- Detail-oriented with strong organizational skills
- Comfortable with frequent interruptions and a fast-paced environment
- Willingness to attend required training (including PFL/Audigy training) and travel out of state for professional development as needed
- Ability to lift up to 20 lbs. and stand/walk throughout the day
- Must pass a satisfactory criminal background check as a condition of employment; candidates are evaluated individually and in accordance with applicable federal, state, and local laws
Benefits:
Working for PSU, you'll enjoy:
- Weekly Pay
- Health Insurance
- Paid Time Off
- Referral Bonuses
Ready to join our team? Apply now and take the next step in your career!
Personnel Services Unlimited is an equal-opportunity employer.
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