We are seeking a professional and customer‑focused Patient Care Coordinator to provide essential front desk support within our practice. This role is critical to delivering an exceptional patient experience and ensuring smooth daily operations. The Patient Care Coordinator serves as the first point of contact for patients and plays an integral part in maintaining clinic efficiency and communication.
Key Responsibilities
The Patient Care Coordinator is responsible for managing front‑office functions and supporting patient care operations, including:
Patient Check-In and Check-Out: Greet patients, confirm appointments, manage forms, and ensure accurate data entry.
Insurance Verification: Validate insurance coverage, collect required copays, and confirm authorizations as needed.
Phone Management: Answer and route incoming calls, schedule appointments, and respond to patient inquiries professionally.
Triage Support: Prioritize and route calls and messages appropriately based on urgency.
Inbasket Management: Process and organize electronic messages, patient requests, documentation, and follow-up tasks.
Front Desk Administration: Maintain an orderly reception area, assist with patient flow, and provide excellent customer service.
Qualifications Required:
2–5 years of experience in healthcare, customer service, administrative support, or a related field
Strong verbal and written communication skills
Ability to multitask in a fast-paced clinical environment
Professional demeanor and strong attention to detail
Reliable, punctual, and patient‑focused
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact: ehartzell@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Numbers & Facts
Location
Hoboken, NJ
Industry
Computer/IT Services
Salary
$21–$23 Per Year
Company Size
5,000 to 9,999 employees
Year Founded
1970
Website
https://www.judge.com
About Company
The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Healthcare Customer Serviceunmatched
Multitaskingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Care Authorizationsunmatched
Presentation/Verbal Skillsunmatched
Short Messaging Service (SMS)unmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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