Balanced Body Center PA in Matthews, NC is looking for a compassionate and organized Patient Care Coordinator to join our growing team. This is an exciting opportunity to be the heartbeat of our practice — connecting patients with the care they need while keeping our clinic running smoothly. If you thrive in a fast-paced healthcare environment and love making a difference in people's lives, we want to hear from you!
Responsibilities:
Greet and check in patients, ensuring a welcoming and professional front-desk experience
Schedule and confirm patient appointments, follow-ups, and referrals
Verify insurance eligibility and assist patients with billing and payment inquiries
Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
Coordinate communication between patients, providers, and clinical staff
Manage incoming calls, emails, and patient correspondence in a timely manner
Support care team with administrative tasks to ensure efficient daily clinic operations
Requirements:
1+ years of experience in a medical office, healthcare, or patient-facing administrative role
Familiarity with EHR/EMR systems and medical scheduling software
Knowledge of insurance verification, co-pays, and basic medical billing processes
Strong interpersonal and communication skills with a patient-first attitude
Highly organized with the ability to multitask in a busy clinical environment
Proficient in Microsoft Office and general computer skills
High school diploma or equivalent required; associate's degree or medical administration certification a plus
About Us:
Balanced Body Center PA is a dedicated healthcare practice in Matthews, NC, committed to providing personalized, whole-body care to our patients and community. Our patients choose us for our attentive, compassionate approach and our focus on long-term wellness outcomes. We foster a collaborative and supportive work environment where every team member plays a vital role in delivering exceptional patient experiences.
Numbers & Facts
Location
Matthews, NC
Skills
Administrative Skillsunmatched
Billingunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Electronic Medical Recordsunmatched
Healthcareunmatched
Healthcare Softwareunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Affairsunmatched
Medical Billingunmatched
Medical Officeunmatched
Medical Record Systemunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Follow-upunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
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