Patient Care Coordinator

They are seeking a friendly, organized, and patient-focused Patient Care Coordinator to support the daily operations of their busy practice. As the first point of contact for patients, you'll play an essential role in creating a welcoming experience while managing appointments, patient communication, and front office responsibilities that help the practice run smoothly.

This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced medical environment, and takes pride in delivering outstanding customer service.

Responsibilities

• Welcome patients and create a positive first impression during every visit.
  
• Answer incoming phone calls and respond to patient inquiries professionally and courteously.
  
• Schedule, confirm, and manage patient appointments to maintain an efficient provider schedule.
  
• Collect patient payments and assist with routine insurance and administrative tasks.
  
• Maintain accurate patient records and documentation.
  
• Communicate patient information promptly with providers and the clinical team.
  
• Support day-to-day front office operations and assist with additional administrative duties as needed.
  

Qualifications

• Previous experience in a medical front office, patient care, or customer service role is preferred.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational skills with great attention to detail.
  
• Comfortable using Microsoft Office and learning practice management software.
  
• Ability to multitask in a fast-paced environment while maintaining accuracy.
  
• Positive, dependable, and team-oriented with a patient-first mindset.
  

Benefits

• Health Insurance
  
• 401(k) with Employer Match
  
• Paid Time Off (PTO)
  
• Paid Holidays