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Patient Care Coordinator

Pacific Neuropsychiatric Specialists Inc

Mission Viejo, CA

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JOB DETAILS
SKILLS
Basic Life Support (BLS), CPR Certification, Calendar Management, Certified Medical Assistant, Co-Payments, Communication Skills, Computer Skills, Dental Insurance, Establish Priorities, Health Insurance, High School Diploma, Insurance, Mathematics, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Presentation/Verbal Skills, Psychiatry and Mental Health, Team Player, Telephone Skills, Time Management, Vision Plan, Writing Skills
LOCATION
Mission Viejo, CA
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching

Key Responsibilities:
  • Welcome all patients with an inviting and positive attitude.
  • Check patients in and collect copays.
  • Check patients out and schedule follow-up appointments.
  • Ensure provider's schedules are full and if there are openings call patients on the waitlist.
  • Schedule and confirm appointments for existing patients.
  • Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
  • Relaying patient messages/concerns to providersvia email and effectively communicate back to patients what the provider's response is.
  • Answering and returning patient calls as well as responding to their voicemails in a timely manner.
  • Being a team player who is willing to help when and where it is needed.
  • Flexibility with locations if coverage is needed.
  • Ability to handle a high volume office.
Skills and Qualifications:
  • Previous experience or training/education working in a medical facility.
  • Must be friendly, outgoing, “people oriented”.
  • Excellent communications skills, both written and oral.
  • Telephone and computer skills.
  • Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
  • Intermediate math and computer skills.
  • Must be able to interact with all levels of staffing in a professional manner.
Education and Experience:
  • High School Diploma required. College or college-equivalent education is preferred.
  • Psychiatric practice experience recommended.
  • Medical Assistant Certification (Preferred).
  • BLS/CPR Certification (Required).
Compensation and Benefits:
  • PNS offers a competitive compensation package including; Medical, dental, vision, and paid time off.
  • Hourly rate based on skill, experience and tenure of your profession.

About the Company

P

Pacific Neuropsychiatric Specialists Inc

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