Co-Payments, Communication Skills, Data Entry, Dental Insurance, Detail Oriented, Endoscopy, English Language, Hospital, Magnetic Resonance Imaging (MRI), Medical Treatment, Multilingual, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Spanish Language, Telephone Skills, Testing
Monterey Bay GI Consultants Medical Group
Our G.I. specialty practice is seeking a full-time patient care coordinator to assist patients at the check-out desk at our Monterey location. This position is primarily clerical in nature. There may be an occasional need to assist with rooming patients.
General Summary of Duties:
- Greet patients who are ready to check-out.
- Review physician orders, in ATHENA, and schedule and/or arrange for:
- Follow-up office visits
- Procedures in the Endoscopy Center & local hospitals
- Diagnostic Tests to include CT scans, Ultrasounds, MRI’s, MRCP’s, Small bowel studies, Esophograms, etc.
- Provide written and verbal dietary and procedure prep instructions.
- When completed, close orders and educational material within ATHENA
- Provide written appointment and/or lab orders to patients and facilities.
- Initiate authorization process for patients with insurances that require prior authorization for procedures and other outpatient services (when the authorization position is sick or on vacation)
- Collects co-payment and/or other payments.
- Answers phones as back up to operators
- Performs Open Access Interviews
- Responsible for the schedule maintenance of one or more physicians
- Responsible for requests/tasks sent to personal in-box.
- Provides back up assistance to Front Desk.
- Works various ATHENA MD and GI Staff buckets
- Part time can be considered. Benefits include medical dental, and vision insurance, 401K, vacation, sick, and holidays.
General Qualifications:
- Bilingual (English/Spanish) Required
- Present a professional appearance
- Ability to, verbally, communicate clearly, effectively, and professionally
- Ability to communicate effectively and professionally in written form
- Work well with patients, physicians, management, and staff
- Must have strong attention to detail
- Have excellent data entry skills
- Have excellent penmanship
Job Type: Full-time, Part-time
Salary: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work location:
- In-person at Monterey, California office (in Ryan Ranch)
Education:
- High school or equivalent (Required)
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Monterey Practice Management