Administrative Skills, Calendar Management, Clinical Support, Communication Skills, Customer Support/Service, Dentistry, Detail Oriented, Documentation, Healthcare, Medical Records, Multitasking, Operational Support, Organizational Skills, Patient Assessment, Patient Care, Patient Follow-up, Record Keeping, Team Player, Telephone Skills
Description
At
Timber Dental East Burnside, we’re creating a modern dental experience that feels welcoming, comfortable, and genuinely patient-focused. Our team is passionate about great dentistry, strong teamwork, and creating a fun, positive atmosphere where both patients and team members enjoy coming to the office. We combine advanced technology, a collaborative culture, and a people-first approach to make dentistry better for everyone.
We are looking for a friendly, organized, and patient-focused Patient Care Coordinator to join our East Burnside team. This role is the face of the practice and plays a key part in creating an exceptional patient experience from the moment patients walk through the door.
The ideal candidate thrives in a fast-paced environment, communicates confidently, and enjoys building relationships with patients and teammates alike.
Key Responsibilities
- Greet and check in patients with professionalism and warmth
- Answer phones, schedule appointments, and manage patient communication
- Verify insurance benefits and review treatment estimates with patients
- Maintain accurate patient records and office documentation
- Coordinate patient flow and support the clinical team throughout the day
- Assist with patient follow-up and recall scheduling
- Help create a positive, upbeat, and welcoming office atmosphere
- Support daily office operations and administrative tasks as needed
Schedule
- Monday 7:30-5:30
- Tuesday OFF
- Wednesday 7:30-5:30
- Thursday 7:30-5:30
- Friday 7:30-530
Skills, Knowledge & Expertise
- Previous dental or healthcare front office experience preferred
- Experience with dental software systems preferred
- Strong communication and customer service skills
- Organized, dependable, and detail-oriented
- Ability to multitask and work efficiently in a team environment
- Positive attitude and willingness to learn
- Competitive pay
- Medical, dental, and vision benefits
- Paid time off and holidays
- Opportunities for growth and development
- Supportive and fun team culture
- Modern office environment and technology
Job Benefits
- Medical
- Dental
- Vision
- PTO
- 401k Matching