About the Role: We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy in our new Post Falls clinic on Hwy 41. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive.
Responsibilities:
Manage patient check-in and check-out process
Schedule appointments and follow-up visits
Assist with patient intake and medical history documentation
Coordinate communication between patients, therapists, and other healthcare providers
Calling and scheduling of patient from incoming referrals.Â
Collection of patient payments.
Making follow up calls to check in on patients.Â
Requirements:
1 year previous experience in a medical office or healthcare setting required
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with medical software and electronic health records
Compassionate and empathetic attitude towards patients
Available to work in both our Hayden and Post Falls locations
About Us: Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.
Compensation:Â Hourly rate depending on experience.