Patient Care Coordinator / Scheduler & Medical Scribe

  • Full-time
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Skills

  • Administrative Skillsunmatched
  • Calendar Managementunmatched
  • Chiropracticunmatched
  • Clinical Study Publicationsunmatched
  • Co-Paymentsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Event Managementunmatched
  • Follow Throughunmatched
  • Healthcareunmatched
  • Insurance Documentationunmatched
  • Leadershipunmatched
  • Marketing Campaignunmatched
  • Medical Assistanceunmatched
  • Medical Record Systemunmatched
  • Medical Recordsunmatched
  • Medical Terminologyunmatched
  • Medical Writingunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Patient Assessmentunmatched
  • Patient Careunmatched
  • Patient Chartsunmatched
  • Patient Follow-upunmatched
  • Record Keepingunmatched
  • Schedule Developmentunmatched
  • Social Mediaunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Treatment Planunmatched
  • Typingunmatched

Description

Join a fast-paced, patient-centered chiropractic practice that's changing lives every day.


HealthSource Chiropractic of Crofton is seeking an organized, energetic, and compassionate Patient Care Coordinator / Scheduler & Medical Scribe to become an essential member of our team. This role is perfect for someone who thrives in a busy healthcare environment, enjoys building relationships with patients, and has exceptional attention to detail.


This position is much more than answering phones—it is a critical role responsible for helping patients stay on track with their care while supporting the doctor and keeping the office running efficiently.


Responsibilities


Patient Scheduling & Retention


  • Schedule new patient appointments and existing patient visits

  • Follow up with new patient inquiries

  • Contact patients who have missed appointments

  • Perform patient reactivation calls

  • Help maintain a full and productive schedule

  • Confirm upcoming appointments

  • Communicate with patients regarding treatment plans and scheduling needs

Medical Scribing


  • Accurately document patient encounters in real time during examinations

  • Prepare patient charts prior to appointments

  • Assist the doctor with documentation and clinical workflow

  • Ensure records are complete and accurate

Insurance Verification


  • Contact insurance companies to verify patient benefits and eligibility

  • Obtain benefit information and authorization requirements

  • Document insurance information accurately in patient charts

Administrative & Front Desk Duties


  • Answer incoming phone calls

  • Greet and check in patients

  • Process patient paperwork

  • Collect co-pays and payments

  • Maintain accurate patient records

  • Assist with office organization and daily operations

  • Support teammates wherever needed

Marketing & Patient Engagement


  • Assist with internal marketing campaigns

  • Make patient follow-up and referral calls

  • Help coordinate community events and office promotions

  • Assist with social media content and patient testimonials

  • Promote a welcoming and exceptional patient experience

What We're Looking For


  • Outstanding communication and customer service skills

  • Friendly, confident, and compassionate personality

  • Exceptional organizational skills

  • Ability to multitask in a fast-paced environment

  • Strong computer and typing skills

  • Detail-oriented with excellent follow-through

  • Positive attitude and willingness to learn

  • Self-motivated and dependable

  • Team player who enjoys helping others

Preferred Qualifications


  • Experience in a medical, chiropractic, dental, or healthcare office preferred

  • Medical scribing or medical terminology experience is a plus

  • Scheduling experience preferred

  • Insurance verification experience preferred

  • Experience with electronic health records (EHR) is a plus

Why You'll Love Working Here


  • Positive, team-oriented culture

  • Opportunity for growth and advancement

  • Meaningful work that helps improve patients' lives

  • Ongoing training and professional development

  • Supportive leadership and a collaborative environment

If you're highly organized, love helping people, enjoy keeping things running smoothly, and thrive in a fast-paced healthcare setting, we'd love to meet you!


Apply today and become part of a team dedicated to helping our community live healthier, happier lives.


Numbers & Facts

LocationCrofton, MD
Job TypeFull-time

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