Patient Care Coordinator

OVERVIEW

We seek a Full-Time Front Desk Receptionist and Patient Care Coordinator for our outpatient sports medicine clinic located in Tigard, OR. Previous healthcare office experience with insurance verification and billing are preferred but not required.

POSITION SUMMARY

This position is an integral part of the patient experience and a key contributor to delivering high-quality customer service to our patients and visitors that is caring, friendly, and consistent. This highly visible position requires exceptional communication, interpersonal, and organization skills to provide superior administrative support in the clinic setting to patients and the doctor to ensure the smooth operation of the office.

QUALIFICATIONS:

Required qualifications for this position include:

• HIGH ENERGY with excellent interpersonal and communications skills.

• High School diploma or equivalent (GED).

• Proficient with Microsoft Office Suite (excel, word, outlook).

• Must be able to multitask while providing excellent customer service to our patients.

• Strong organization skills and a detail-oriented approach.

• Enthusiastic, must enjoy working independently and in a team environment.

• Flexible and willing to perform other tasks as assigned.

RESPONSIBILITIES:

• Greet and assist patients in person and via the telephone

• Answering telephones and additional administrative functions

• Patient registration

• Schedule patient appointments maximizing provider’s schedule

• Third-party insurance verification

• Obtaining referrals and authorizations

• Establish and maintain patient call list and appointment logs

• Utilize various scripting for patient communication

• General facility upkeep

• Some marketing and networking duties

This is an excellent opportunity for someone who wants to be part of a growing sports medicine practice. Compensation includes hourly wages ($18-20 based on experience, with 90 Day Review for Increase) and bonuses based on performance. The position requires 25-30 hours per week.

Cover letter and resume required for application

Acceleration Sports Medicine strives to offer care that allows individuals to stay active and resume normal activities without pain, limitation or concern. Our hope is to identify your health goals and exceed your expectation of recovery and/or maintenance through in depth experience, up-to-date knowledge of treatment options, comprehensive and collaborative treatment plans, and outstanding customer service.