Patient Care Coordinator

Southern Dental Associates, supported by Smile Brands, is seeking a friendly, organized, and patient-focused Patient Care Coordinator (PCC) to join our growing team in Webster, TX. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional patient experiences.

• Greet and check in patients in a warm, professional manner
• Schedule and confirm appointments efficiently
• Verify and process dental insurance information
• Handle patient inquiries both in person and over the phone
• Maintain accurate patient records and documentation
• Support the clinical team with administrative and front office tasks

• Previous dental or healthcare front office experience preferred
• Experience with insurance verification and coordination is a plus
• Strong communication and customer service skills
• Highly organized with attention to detail
• Ability to multitask in a busy environment
• Bilingual a plus

•  Previous experience in a dental or medical office setting

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com