Patient Care Manager

Overview

Good Shepherd Hospice is seeking a compassionate and experienced Patient Care Manager to join the Leadership Team in our San Antonio Office. Working under the supervision of the Executive Director, the Patient Care Manger is responsible for coordination of all aspects of direct patient care. Serves as team leader, providing direction and supervision for direct care staff.

• Minimum of 1 year of successful supervisory experience in hospice required.

Responsibilities

• Coordinates the development, implementation and review of the Plan of care for each patient/family.
• Steps in as the Alternate Administrator in the absence of the Administrator/Executive Director.
• Leads and supervises weekly Interdisciplinary Team meetings. Participates in interview process, hiring, and orientation of clinical staff.
• Supervises and evaluates clinical staff based on performance standards as outlined in written job descriptions.
• Ensures competencies of nursing staff.
• Cultivates relationship with nursing home staff.
• Participates in the budgeting for patient care expenses and monitors expenses related to patient/family services.
• Participates in state and national hospice organization activities.
• Serves as a resource person and liaison for the patient care providers, social workers, volunteer coordinator and bereavement coordinator.
• Participates in ongoing education programs.
• Demonstrates familiarity with policies of the Hospice and state(s) and federal regulations pertaining to nursing services.
• Participates on Quality Assessment Performance Improvement (QAPI) committees and special projects and other related duties as assigned.
• Develops management skills through individualized studies, in-services, seminars and video tapes. Plans and participates in in-services for hospice staff and/or as hospice and community service.
• Shares responsibility of supervising on call position.

Qualifications

• Registered Nurse currently licensed in the state in which the care is being provided.
• Previous experience in hospice, home health, geriatrics or general medical/surgical nursing.
• Demonstrated commitment to the hospice philosophy of care