Patient Care Navigator- LPN, CMA

About the Role

The LPN or CMA Care Navigator is embedded on-site in the clinical office, working shoulder-to-shoulder with the pharmacist to support medication management, patient education, and day-to-day care coordination.

This is a hands-on clinical support role for an LPN or CMA who wants to build lasting patient relationships and be part of a small, tightly coordinated care team.

What You'll Do

•    Support the clinical pharmacist with medication reconciliation, adherence checks, and care plan follow-through

•    Conduct in-person and telephonic patient check-ins as part of the CCM/RPM program

•    Take and document vitals, and monitor patient data from remote monitoring devices

•    Educate patients on their conditions, medications, and self-management tools

•    Coordinate with physicians and outside providers to keep care plans current

•    Maintain accurate, timely documentation in the EHR and care management platform

•    Flag clinical concerns to the pharmacist or supervising provider promptly

Required Qualifications

•    Active LPN license in North Carolina

•    Active Medical Assistant Certification in North Carolina or National Certification

•    Comfortable working in a fast-paced outpatient setting

•    Strong communication skills and attention to detail

•    Working proficiency with EHR systems and digital health platforms

Preferred Qualifications

•    Prior experience with Chronic Care Management or Remote Patient Monitoring programs

•    Experience in a clinic, care management, or ambulatory pharmacy setting