Patient Care Navigator Neuro-Onc

Patient Care Navigator Neuro-Onc

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage DOE: $35.34 - 44.18

Essential Job Functions

* Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.
Facilitates the coordination of patient care services to assure excellence in patient care and patient flow; includes coordinating care, treatment and communication among the medical team
Follows patient through the care continuum/experience, eliminating operational (such as scheduling, test results, etc.) barriers to services.
Works closely with other healthcare disciplines to ensure timely appointments, results reporting, financial need referrals, communication, patient care and follow-up
* Coordination of care: The oncology nurse navigator will receive referral for cancer patients from outside providers, departments in the Billings Clinic and faxed referrals.
* The nurse navigator will then start the process of obtaining records if applicable. This includes but not limited to provider notes, labs, pathology report, imaging report and imaging.
* After patient records are obtained in a prompt matter; the nurse will start the process of scheduling the patient with proper provider and multidisciplinary team in the clinic. The nurse will notify cancer research team of patient.
* The nurse navigator will contact the patient/caregiver within one business day of scheduling patient. The navigator will supply education on the rationale of the multidisciplinary team/appointments and need for further imaging or testing. Location, date, and time will be provided to the patient. Appointment notification will be mailed to home address, along with navigator business card. The navigator will explain the role and supply contact information to the patient/caregivers.
* The nurse navigators will attend patient first consult in medical oncology. Navigation may be present in multidisciplinary appointments inside the Billings Clinic.
* Nurse navigation schedule further appointments, imaging, lab draw, etc. as directed by providers. These appointments will be communicated to the patient/caregiver's day of and or within one business day.
* Nurse navigation will notify/schedule patient with supplementary appointments, such as symptom management team, oncology social workers, physical therapists, dietician, breast boutique, financial counselors, oral oncology pharmacist, site specific and/or general tumor board.
* When patient presents for the first consults the nurse navigator will provide patient/family with Billings Clinic Cancer Center resources, contact numbers for staff, education resources on cancer, staging, treatment from reputable sources. (NCCN, ACOS, ACS)
* The nurse navigator will supply education to the patient. Navigation will assess patient e