PATIENT CARE SERVICES. CLINICAL SUPERVISOR (FT DAYS)

Riverside Healthcare in Kankakee, Illinois, is seeking a Patient Care Services Clinical Supervisor (RN) to provide leadership and operational oversight for Patient Care Services support staff, including Certified Nursing Assistants (CNAs) and sitters.

This role is responsible for supervising and coordinating the utilization of patient care support resources across the organization while ensuring staff are effectively assigned, supported, and performing within their scope of practice. The Supervisor promotes high standards of patient care support, staff accountability, and efficient resource utilization.

The Supervisor collaborates closely with the Patient Care Services Nurse Manager and Staffing Coordinator to ensure appropriate resource allocation and support safe patient care delivery across patient care departments.

Essential Duties

• Provide direct supervision, guidance, and operational oversight for float CNAs and sitters within Patient Care Services. 
• Coordinate and oversee daily assignments and deployment of support staff across patient care units to meet operational and patient care needs. 
• Monitor staff performance and provide coaching, feedback, and performance support to ensure adherence to hospital policies and standards of care. 
• Collaborate with the Staffing Coordinator and nursing leadership to address real-time staffing needs and resource distribution. 
• Serve as a clinical and operational resource for CNA and sitter staff across the organization. 
• Support orientation, onboarding, and competency validation for newly hired CNAs and sitters. 
• Promote adherence to patient safety standards, infection prevention practices, and quality care initiatives. 
• Address operational concerns related to patient care support staff and escalate issues to leadership as appropriate. 
• Participate in identifying opportunities to improve support staff utilization, workflow efficiency, and staffing processes. 
• Foster a positive work environment through staff engagement, mentoring, and professional development support. 
• Assist the Nurse Manager with monitoring staffing effectiveness and operational needs related to support staff resources. 

Non-Essential Duties

• Participate in quality improvement initiatives related to patient care services and staffing operations. 
• Assist with education initiatives for patient care support staff. 
• Contribute to departmental meetings, leadership discussions, and operational planning activities. 
• Support initiatives that promote staff engagement, retention, and professional development. 
• Participate in ongoing professional development and training to stay current with best practices and advancements in nursing practice. 
• Complete all required organizational and regulatory education. 
• Actively participate in quality improvement initiatives, evidence-based practice, and research activities when applicable. 

Required Licensure/Education 

• Graduate of an approved school of nursing. 
• Current Registered Nurse (RN) license in the State of Illinois. 
• Basic Life Support (BLS) certification required
• ACLS within 6 months of hire
• Bachelor of Science in Nursing (BSN) 
• 3 years of clinical nursing experience in an acute care setting

Preferred Experience

• Previous charge nurse, leadership, or supervisory experience in a hospital setting. 
• Experience working with float or resource staff across multiple inpatient units. 
• Willingness to work a flexible schedule

Certification Requirements

• Maintain annual education requirements for hospital-based certifications (e.g., DNV, CARF, or other regulatory requirements).
• Complete and maintain a nationally ANCC-recognized nursing leadership or nursing specialty certification within 12 months of hire.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable. Our Total Rewards package includes: 

Compensation:

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

Benefits - .5 to 1.0 FTE:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Benefits - .001 to .49 FTE:

• Paid Leave Hours accrued as you work

Employee Health Requirements:

Exposure to: 

Chemicals: Refer to MSDS Sheets 

Video Display Terminals: Extreme 

Blood and Body Fluids: Minimal potential due to very restricted direct patient contact. 

TB or Airborne Pathogens: Minimal potential due to very restricted direct patient contact. 

Sensory requirements (speech, vision, smell, hearing, touch):

Speech: Required to communicate with physicians, patients, staff and hospitals. 

Vision: Needed to see MIS display, graphic lines for documentation, read printouts of reports, names on charts and forms. 

Smell: Needed for electrical/fire safety, detect presence of ETOH on patients and visitors. Hearing: Needed for telephone communication, hear intercom system from patient rooms and front door. 

Touch: Required to manipulate and operate office equipment and tools. 

Activity/Lifting Requirements:

Percentage of time during the normal workday the employee is required to:

Sit: 68%

Twist: 10%

Stand: 20%

Crawl: 0%

Walk: 10%

Kneel: 2%

Lift: 5%

Drive: 2%

Squat: 5%

Climb: 1%

Bend: 5%

Reach above shoulders: 2%

The weight required to be lifted each normal workday according to the continuum described below:

Up to 10 lbs: Frequently

Up to 20 lbs: Occasionally

Up to 35 lbs: Occasionally

Up to 50 lbs: Not Required

Up to 75 lbs: Not Required

Up to 100 lbs: Not Required

Over 100lbs: Not required

Describe and explain the lifting and carrying requirements:

Carry records from place to place, waist high approx 10-15'. 

Lift supplies from floor to cabinets, about 3-4'. 

Lift/carry supplies from utility rooms to counter and office. 

Carry stacks of chairs waist high approx 5-15'. In an emergency, could be required to carry a fire extinguisher down/up 3 flights of stairs and several hundred yards.

Maximum consecutive time (minutes) during the normal workday for each activity:

Sit: 120

Twist: 10

Stand: 30

Crawl: 0

Walk: 10

Kneel: 5

Lift: 2

Drive: 0

Squat: 5

Climb: 1

Bend: 15

Reach above shoulders: 2

Repetitive use of hands (Frequency indicated):

Simple grasp up to 10 lbs. 

Normal weight: 5- 10 lbs-occasionally 

Pushing and pulling normal weight: 5-100lbs occasionally.

Fine Manipulation: Writing and computer keyboard.

Repetitive use of foot or feet in operating machine control: None

Environmental Factors and Special Hazards:

Inside hours: 8

Outside hours: 0

Temperature: Normal Range

Lighting: Average

Noise levels: Average

Humidity: Dry

Atmosphere: Odors

Special Hazards: Radiation, Chemical 

Chemical -drugs/work with patients receiving chemotherapy-Explosive-oxygen; Radiation-cesium implants and radioactive iodine therapy direct radiation for radiology equipment; mechanical- use of Hoover lift bed scales, motorized wheelchairs, bathtub lift chair.

Protective Clothing Required: As required for chemotherapy or in cases of isolation, i.e. gloves, gowns, masks, goggles.