Patient Care Specialist

Patient Care Specialist | Full-time
Cottage Grove, WI

At Shared Medical Services, we’ve been a trusted provider of specialized medical imaging solutions for over 45 years, proudly serving patients with dedication and innovation. As a leading organization with over 575 professionals, we are committed to high-quality care and groundbreaking imaging technology. At SMS, YOU MATTER.

As an employee-owned company, Shared Medical Services continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions. Our team provides exceptional care and customer service to the people that matter most - the patients.

ANTICIPATED SCHEDULE:

• Monday – Friday
• 7:30am-4:00pm or 8:00am-4:30pm (this is flexible)

RESPONSIBILITIES:

• Handle inbound and outbound telephone calls to schedule patients for PET/CT exams

• Complete patient screening form with patient

• Educate patient on the exam and exam preparation

• Manage and place orders for exam medication

REQUIREMENTS:

• Prior Authorization experience is a plus

• Proven customer service skills

• Previous patient scheduling, call center or reception experience preferred

• Familiarity with Medical Terminology a plus

• Able to work in a high volume/fast-paced environment

• Ability to work with sensitive and confidential information

• Previous computer experience

Shared Medical Services is a leading provider of diagnostic mobile medical imaging with our administrative headquarters located in the Madison, WI area (Cottage Grove). We offer a competitive benefits and compensation program, including:

• Health, Dental, Vision and Life Insurance
• Employee Stock Ownership Plan (ESOP)
• 401K Retirement Plan
• Medical and Dependent Care Flexible Spending
• Short- and Long-Term Disability
• Paid Time Off (PTO)
• Paid Holidays
• Casual dress code

SHARED MEDICAL SERVICES
209 Limestone Pass
Cottage Grove, WI 53527
Affirmative Action/Equal Opportunity Employer
An Employee Owned Company