Patient Care Team - Triage

The Family Health Centers

Asheville, NC

JOB DETAILS
SKILLS
Acute Care, Certified Medical Assistant, Communication Skills, Electronic Medical Records, Family Medicine, Licensed Practical Nurse/Licensed Vocational Nurse, Medical Assistance, Nursing, Patient Care, Radiography, Willing to Travel
LOCATION
Asheville, NC
POSTED
11 days ago

Welcome to the Family! The Family Health Centers is the largest physician-owned family medicine practice in Western North Carolina, proudly serving patients in Asheville, Arden and Hominy Valley. We offer a range of services including lab, X-Ray, bone density, etc.

We have an opening on our in-office Patient Care Team- Triage!

Patient Care Team duties include:

  • Providing telephone support and information to patients by responding to medical questions
  • Presenting information to the physicians and relaying their instructions back to the patient
  • Responsible for care coordination, patient phone queue management, and effective communication.

Patient Care Team Requirements:

  • Certified Medical Assistant, Registered Medical Assistant, or Licensed Practical Nurse
  • Minimum of 1 year of experience in acute care and or telephone nursing
  • Experience with an EMR (Athena) preferred.
  • This is an in-office position. Must be able to travel to and work onsite at our downtown Asheville office

Medical Assistants receive the following benefits:

  • Medical
  • Dental
  • Vision
  • Flex Savings
  • 401K
  • Paid Holidays
  • Paid Time off
  • Employee Assistance Program
  • 8- HOUR DAY SHIFTS
  • No Sunday work; No night shifts

We are an equal opportunity employer.

About the Company

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The Family Health Centers