Patient Care Tech or STNA (Urology)

Dayton Physicians Network

Englewood, Ohio

JOB DETAILS
SKILLS
Adobe Product Family, Certified Medical Assistant, Customer Support/Service, Documentation, Employee Relations, Healthcare Reimbursement, High School Diploma, Medical Assistance, Medical Office, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Nursing, Patient Care, Presentation/Verbal Skills, Reimbursement, Specimen Collection, Team Player, Time Management, Urology, Writing Skills
LOCATION
Englewood, Ohio
POSTED
17 days ago
 Dayton Physicians Network is looking to add a Patient Care Tech or STNA to our independently owned Urology practice!
 
Summary:
The Patient Care Tech or STNA assists physician and practitioners with patient care, administrative, environmental, and organizational tasks.
 
Must obtain Medical Assistant Certification 90 days upon hire and upon successful certification, Dayton Physicians will reimburse the certification cost in accordance with the organization's reimbursement policy.
 
Schedule: Monday through Friday; 4-10 hour shifts or 8-5 hour shifts 
No weekends, evenings or holidays!
Work/life balance schedules
 
Why work for Dayton Physician's Network?
  • Full-time employees are eligible for health, dental and vision benefits
  • Company holidays and a flexible holiday!
  • Generous Paid Time Off (PTO) Package
    • Additional accrual increase after 1 year of service with Dayton Physicians!
  • 401K
  • Scrub Allotments
  • Yearly Bonus Program
  • Dayton Physicians Network as an Independent Practice <--- Watch video here!
DPN Core Value Expectations:
 
The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:
  • COMPASSION: we show compassion for others
  • ACCOUNTABILITY we hold ourselves accountable for our actions
  • RESPECT: we show respect for others
  • EXCELLENCE:  we strive for excellence in all that we do
  • SERVICE: we provide outstanding service to our patients, team members and community.
 
Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees, and other customers:
  • Smile, make eye contact and greet with energy!
  • Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you.
  • Give full attention. Turn away from the computer screen and face the person you are conversing with.
  • Explain any potential delays in service and provide frequent updates.
  • Empathize (feel empathy for someone)
Essential Duties and Responsibilities:
  • Greets patients and assists with patient flow.  Including assisting with turning over exam rooms, escorting patients and managing the collection of specimens.
  • Putting away daily stock deliveries.
  • Works effectively as a team member in the delivery of care and assists the clinical team to keep clinical schedule on time.
  • Maintains good working relations with staff through appropriate communication.
  • Be professional in appearance, attitude, and communication.
  • Scanning and indexing documentation, including working in Adobe Docusign software. 
  • With specialized training and written approval, may perform additional and specialized tasks pertinent to the assigned area. 
  • Other duties as assigned.
Required Education and/ or Experience:
  • High School or Equivalent
  • Medical Office experience preferred.
  • If STNA, must have Certification and be a current Ohio State tested nurse aide.
General Skill Requirements:
  • Excellent oral and written communication
  • Microsoft Office, including Word, Excel, and Outlook.  
  • Experience with a Practice Management system is preferred.
  • Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.

About the Company

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Dayton Physicians Network