Patient Connect Rep - Access Center - Midtown -3rd shift WKO

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night
• Onsite children's care centers (Infant through Pre-K)
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to Midtown fitness center
• Career advancement opportunities

Job Overview

Schedule patient appointments, physician referrals, and classes

Manage electronic call schedules and overhead announcements

Respond to general inquiries, emergency calls, and activate response teams

Activate MyChart accounts and assist callers

Demonstrate strong communication, grammar, and computer skills

Multitask, prioritize, and adapt quickly in a fast-paced environment

Required Certification/License/Experience:

High school diploma. Business background with direct customer-related contact experience preferred.

Other Key Words: Scheduling, Administrative, Clerical, Receptionist, Rep, Support