Patient Contact Center Quality & Training Specialist

Under the direct supervision of the Patient Contact Center Manager, the PCC Quality and Training Specialist is responsible to perform the initial/additional training for new and existing employees. Monitoring of this training is done by the performance of monthly quality performance audits.

Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• Scholarship Program
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $16.94+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Full job description is available upon request by emailing talent@ogdenclinic.com.