Patient Coordinator

Des Moines Dental Associates

Grimes, IA

JOB DETAILS
LOCATION
Grimes, IA
POSTED
29 days ago

 We’re Hiring: Patient Coordinator (Front Office Superstar!)  
 Dental Associates | Full-Time (35–40 hrs/week) 

Are you the kind of person who lights up a room, remembers names, and makes people feel instantly at ease? We’re looking for a Patient Coordinator who thrives in a fast-paced environment and loves delivering an exceptional experience from the very first “hello.” 

At our busy, two-doctor general practice, patient experience is everything—and our front desk is the heartbeat of it all. 

 Why You’ll Love It Here 

  • Fun, supportive, and positive team culture (we truly enjoy coming to work!) 
  • We grow together—including a team book we read each year 
  • Modern, welcoming office where hospitality meets healthcare 
  • A team that values energy, collaboration, and great attitudes 

 What You’ll Do 

  • Be the first impression—greeting patients with warmth and care 
  • Manage scheduling to keep the day running smoothly 
  • Answer phones, texts, and emails with professionalism and personality 
  • Coordinate with providers and teammates to support excellent care 
  • Handle check-in/check-out, payments, and patient updates 
  • Follow up on missed appointments and support patient communication 
  • Help keep the front office organized and running beautifully 

Requirements

What Makes You a Great Fit 

  • 1+ year in dental, medical, or hospitality (or eager to learn!) 
  • Friendly, outgoing, and confident communicator 
  • Highly organized and detail-oriented 
  • Calm and capable in a busy environment 
  • Passionate about creating an exceptional experience 

 We’re Looking for a Superstar Who: 

  • Brings positive energy every day 
  • Takes ownership and pride in their work 
  • Loves being part of a team that truly cares 
  • Wants to grow and build a long-term career 

 Success in This Role Looks Like: 

  • Fewer cancellations 
  • Stronger patient follow-through 
  • An outstanding new patient experience 

Benefits

Perks & Benefits 

  • Competitive pay and comprehensive benefits package 
  • Medical, Dental, and Vision insurance 
  • Legal assistance coverage 
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) 
  • Generous Paid Time Off (PTO) & Holidays 
  • Company-paid Long-Term Disability (LTD) and Group Life Insurance 
  • 401(k) with company match 
  • Ongoing training and continuing education support 
  • A collaborative, professional work environment 
  • The opportunity to make a real difference every day  

About the Company

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Des Moines Dental Associates