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Patient Coordinator

Ivy Rehab

Hamilton, OH

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JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Career Counseling, Customer Support/Service, Diversity, Establish Priorities, Healthcare, Healthcare Administration, Leadership, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Payment Processing, Quality of Care, Team Player, Telephone Skills, Time Management, Training Program
LOCATION
Hamilton, OH
POSTED
4 days ago
State of Location:
Ohio

Position Summary:

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

Patient Coordinator - Full-time

Hamilton, OH

ABC Pediatric Therapy, part of the Ivy Rehab Network

Why Choose Ivy?

  • Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
  • Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
  • Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
  • Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
  • Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
  • Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
  • Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
  • 2+ years of administrative experience in a healthcare setting is preferred.
  • Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
  • Great time management and ability to multi-task in a fast-paced environment.
  • Self-motivated with a drive to exceed patient expectations.
  • Adaptability and positive attitude with fluctuating workloads.
  • Self-motivated with the eagerness to learn and grow.
  • Dedication to exceptional patient outcomes and quality of care.


We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com

About the Company

I

Ivy Rehab

Founded in 2003, Ivy Rehab is a rapidly growing network of best-in-class outpatient physical, occupational, speech, and ABA therapy clinics. The Ivy Rehab Network consists of multiple brands dedicated to providing exceptional care and personalized treatment to get patients feeling better, faster. With backing from leading middle-market private equity firm Waud Capital Partners, Ivy Rehab will continue to grow and further expand its U.S. footprint.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
WEBSITE
https://www.ivyrehab.com/

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