Patient Coordinator

Express Employment Professionals

Richmond, VA

JOB DETAILS
SALARY
$20–$24 Per Hour
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, Disability Insurance, Documentation, Electronic Medical Records, Employee Assistance Plan, Healthcare Administration, Information Technology & Information Systems, Interpersonal Skills, Life Insurance, Medical Office Administration, Medical Record System, Medical Records, Medical Treatment, Microsoft Office, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Record Keeping, Transaction Processing/Management
LOCATION
Richmond, VA
POSTED
Today
Job Full Description

Position Summary

The Patient Coordinator serves as the primary point of contact for patients, ensuring a smooth and positive experience from scheduling to follow-up. This role is responsible for managing appointments, coordinating patient care, handling administrative tasks, and supporting communication between patients, and providers.
Key Responsibilities
Patient Interaction & Customer Service
  • Greet patients warmly and professionally upon arrival
  • Assist patients with check-in and check-out processes
  • Address patient questions regarding appointments, procedures, and policies
  • Ensure a positive, patient-centered experience at all times
  • Schedule, confirm, and reschedule appointments efficiently
  • Coordinate patient visits, including referrals and follow-ups
  • Manage provider calendars to optimize workflow and minimize wait times
  • Collect payments and process transactions accurately
  • Maintain accurate patient records and update information in electronic systems
  • Handle incoming phone calls, emails, and messages
  • Prepare and organize documentation, forms, and reports
  • Ensure HIPAA compliance and patient confidentiality
Required Qualifications
  • 2+ years of experience in a medical office or healthcare administration
  • Strong interpersonal and communication skills
  • Proficiency with Microsoft Office and electronic health record (EMR) systems
  • Ability to multitask in a fast-paced environment
Benefits of working with Express:
  • Weekly pay
  • Steady, full-time hours with opportunity for overtime
  • Medical, dental, vision, disability, life insurance benefits
  • Qualify for Holiday Pay
  • 401k offerings
  • Employee Assistance Program (EAP) to support health & wellness

Pay $20 - $24/hr

8:30am - 4:30pm Monday - Friday
Appy Today! Call Taijah at 804-302-6699 or send resume to Taijah.Rogers-Brown@expresspros.com

Richmond, VA (North-West End)
2441
2120 Staples Mill Road
Suite 301
Richmond, VA 23230

About the Company

E

Express Employment Professionals

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx