Patient Encounter Specialist (Temp) - Tuscaloosa

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Patient Encounter Specialist Temp - Tuscaloosa Alabama

Under general supervision and according to established policies and procedures, to perform a variety of

specialized services in support of the operations of assigned clinic. To check in scheduled and add-on

patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge

data into the system. To check patients out of the clinic and perform patient follow-up as necessary. May

perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending

upon clinic need, to provide assistance and respond to patient needs within the waiting room. To

consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.

Key Duties & Responsibilities

1. Performs various patient registration duties: obtains and verifies patient demographic and

insurance information; reviews general and financial comments in system and takes

appropriate action; completes registration in appropriate system(s); ensures patient

receives HIPAA notice information; obtains appropriate authorizations; schedules follow-up

appointments/tests.

2. Accurately completes tasks related to patient''s financial responsibilities. Performs

financial/billing duties. Collects co-payments and account balances. Coordinates patient

financial issues with financial counselor as appropriate.

3. Ensures efficient daily operations for clinic/department: answers phone and routes

messages in a timely manner; manages task and clinic bump lists as required; regularly

rounds on patient areas to ensure a welcoming and patient-friendly environment.

4. Performs a variety of clerical support functions for the clinic: rotates responsibilities within

the waiting room; maintains office equipment; manages mail; stocks supplies; validates

parking; escorts patients; copies documents.

5. Accurately collects, posts and reconciles payments: posts charges/payments in appropriate

system(s); reconciles charge/payment batches; prepares deposits.

6. Works various reports as required: missing charge report, referral/pre-cert; wait list and past

pending information.

7. Performs other duties as assigned.

Monday - Friday

Hourly Pay rate: $16.50

'',''!*!

Patient Encounter Specialist Temp - Tuscaloosa Alabama

Under general supervision and according to established policies and procedures, to perform a variety of

specialized services in support of the operations of assigned clinic. To check in scheduled and add-on

patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge

data into the system. To check patients out of the clinic and perform patient follow-up as necessary. May

perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending

upon clinic need, to provide assistance and respond to patient needs within the waiting room. To

consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.

Key Duties & Responsibilities

1. Performs various patient registration duties: obtains and verifies patient demographic and

insurance information; reviews general and financial comments in system and takes

appropriate action; completes registration in appropriate system(s); ensures patient

receives HIPAA notice information; obtains appropriate authorizations; schedules follow-up

appointments/tests.

2. Accurately completes tasks related to patient''s financial responsibilities. Performs

financial/billing duties. Collects co-payments and account balances. Coordinates patient

financial issues with financial counselor as appropriate.

3. Ensures efficient daily operations for clinic/department: answers phone and routes

messages in a timely manner; manages task and clinic bump lists as required; regularly

rounds on patient areas to ensure a welcoming and patient-friendly environment.

4. Performs a variety of clerical support functions for the clinic: rotates responsibilities within

the waiting room; maintains office equipment; manages mail; stocks supplies; validates

parking; escorts patients; copies documents.

5. Accurately collects, posts and reconciles payments: posts charges/payments in appropriate

system(s); reconciles charge/payment batches; prepares deposits.

6. Works various reports as required: missing charge report, referral/pre-cert; wait list and past

pending information.

7. Performs other duties as assigned.

Monday - Friday

Hourly Pay rate: $16.50

'',''!*!

Minimum Requirements

One (1) year of customer service experience required. Business Office education or similar coursework

desired. Must: (1) attend all required course work assigned by management; (2) possess basic

knowledge of medical terminology and advanced knowledge of PC applications, software and database

management; (3) be able to perform math and bookkeeping skills; (4) possess exceptional telephone and

customer service skills and (5) be knowledgeable of English grammar and punctuation. High school

diploma or equivalent preferred.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran''s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB''s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

'',''!*!

Minimum Requirements

One (1) year of customer service experience required. Business Office education or similar coursework

desired. Must: (1) attend all required course work assigned by management; (2) possess basic

knowledge of medical terminology and advanced knowledge of PC applications, software and database

management; (3) be able to perform math and bookkeeping skills; (4) possess exceptional telephone and

customer service skills and (5) be knowledgeable of English grammar and punctuation. High school

diploma or equivalent preferred.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran''s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB''s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

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