Our Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager.
Job Summary:
We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills, comfort working with cross-functional teams, and the ability to quickly learn, retain, and apply new technologies and systems (including Ariba, Fiori, and SAP).
Key Responsibilities
Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirements
Develop and execute patient recruitment and retention strategies for clinical trials and programs
Provide project leadership, including cross-functional collaboration, process improvement, and issue resolution
Make informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and determining next steps based on fact-dependent parameters
Work across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and retaining how to navigate each
Support records management, documentation, and compliance, as well as administrative coordination as needed
Operate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelines
Take direction and feedback well, applying learning quickly and retaining instructions to continuously improve delivery
Handle high-volume, repeatable processes with accuracy, efficiency, and attention to detail
Qualifications
5+ years of management or coordination experience in clinical trials
3+ years of patient engagement experience, including recruitment and retention strategies
Strong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP)
Strong knowledge of clinical trial protocols, processes, and regulatory best practices
Demonstrated experience developing and executing patient recruitment and retention strategies
Proven project leadership, cross-functional collaboration, and process improvement experience
Quick learner and independent self-starter who can self-manage and self-teach
Strong critical-thinking skills and sound judgment in fact-dependent situations
Comfortable working in a deadline-driven environment with shifting priorities
Collaborative team player who also works well independently
Strong interpersonal and communication skills
Key Requirements for this role:
Hybrid (Indianapolis, IN)
5+ years of clinical trial experience
3+ years of patient engagement experience
Project management and/or clinical coordinator experience
Proven comfort in Technology i.e. Excel, SharePoint, and strong ability to learn new technologies from provided learning materials including SAP Ariba, Fiori
Strong communication skills and friendly communication
Nice to have: young and friendly
Other Details:
Schedule: Full Time
Work Setup: Hybrid in Indianapolis, IN
Contract Length: 18 months with possible extension