Customer Support/Service, Demographics, Dialysis, Epic Systems, Hemodialysis, Medical Records, Medications, Order Supplies, Patient Registration, Phlebotomy, Record Keeping, Statistics
In Hemodialysis the patient is connected to a large machine called a dialyzer that takes blood out of the body in a continuous process, cleans and filters it, and returns it to the patient's bloodstream.
This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months). *Terms/taxes apply.
Key Responsibilities:- Provides positive and effective customer service to patients, families, and visitors
- Greets, screens, directs, and registers patients
- Schedules patient encounters, monitors daily schedules and coordinates flow to optimize patient experience
- Accurately collects, verifies, and records all patient demographic and insurance information.
- Complete medication prior authorizations
- Providing routine clerical support as needed to the transplant unit
- Accurately record dialysis statistics in excel
- Fax/upload records as required
- creating patient encounter in Epic
- Order and stock supplies and inventory
- Processing Engineering requests
- Generates patient labels and identification bracelets.
Education: High-school or GED diploma requiredB
Boston Children's Hospital