Administrative Skills, Career Development, Communication Skills, Conflict Resolution, Customer Support/Service, Establish Priorities, Healthcare Administration, Hospital, Marketing Communications, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Patient Admissions, Patient Care, Problem Solving Skills, Psychiatry and Mental Health, Retirement Plan, Training/Teaching
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America
Address:
401 PALMETTO ST
City:
NEW SMYRNA BEACH
State:
Florida
Postal Code:
32168
Job Description:
- Engages in daily contact with patients, physicians, and employees, handling delicate, sensitive, and controversial issues.
- Manages confidential information encountered in the position.
- Performs other duties as assigned.
- Provides daily rounding on newly admitted patients to address patient satisfaction needs.
- Serves as a problem-solver to ensure patients' and guests' needs are appropriately addressed or facilitates communication to the correct individual.
Knowledge, Skills, and Abilities:
- Must demonstrate exceptional organizational skills, with a proven ability to effectively organize workload and prioritize tasks.
- Strong communication and training skills are essential, with an emphasis on clear communication and, preferably, conflict management skills.
- Required knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Must be comfortable and decisive in making decisions that align with the hospital's best interests and adhere to current policies.
- The ability to use one's own judgment to swiftly resolve urgent or immediate issues is necessary.
- May be called upon to perform patient care duties occasionally, requiring the flexibility to toggle between administrative tasks and direct patient care roles.
Education:
- Associate [Required]
- Bachelor's [Required]
Field of Study:
- Additional studies in healthcare administration, marketing and communications preferred or equivalent experience in customer service is also preferred
Work Experience:
- 2+ experience with conflict resolution [Preferred]
Additional Information:
Licenses and Certifications:
Physical Requirements: (Please click the link below to view work requirements
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$20.97 - $38.99
Background Screening Requirement (Florida Law
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.