Patient Experience Specialist

University of Pittsburgh
  • Pittsburgh, PA
    30+ days ago

    Job Description

    ''446394'',''true'',''446394'',''false'',''Submission for the position: Patient Experience Specialist - (Job Number: 26003319)'',''false'',''446394'',''false'',''true'',''Patient Experience Specialist'',''Dent Med-Clinical Affairs'',''Pennsylvania-Pittsburgh'',''26003319'','''','''',''!*!

    Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.

    '',''!*!

    Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.

    '','''',''!*!

    Responsible for optimizing student clinic schedules, confirming patient appointments, and supporting student compliance with care policies. Oversees patient assignments and recalls, approves clinical documentation, and supports students in administrative tasks to ensure productivity and efficiency. Provides support to Team Leaders and Faculty, while performing additional duties as needed.

    '',''!*!

    Responsible for optimizing student clinic schedules, confirming patient appointments, and supporting student compliance with care policies. Oversees patient assignments and recalls, approves clinical documentation, and supports students in administrative tasks to ensure productivity and efficiency. Provides support to Team Leaders and Faculty, while performing additional duties as needed.

    '',''!*!

    This position is primarily sedentary but does require the ability to move around the School and Clinic areas.

    '',''!*!

    This position is primarily sedentary but does require the ability to move around the School and Clinic areas.

    '',''!*!

    The University of Pittsburgh is an equal opportunity employer / disability / veteran.

    '',''Full-time regular'',''Full-time regular'',''Staff.Patient Office Assistant'',''Staff.Patient Office Assistant'',''Health Professionals'',''Health Professionals'',''Clinic Operations'',''Clinic Operations'',''Pittsburgh'',''Pittsburgh'','''','''',''High School Diploma/GED'',''High School Diploma/GED'','''','''',''1'',''1'',''Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.'',''Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.'','''','''','''','''',''Monday - Friday, 8:00 a.m. - 4:30 p.m.'',''Monday - Friday, 8:00 a.m. - 4:30 p.m.'',''On-Campus: Teams that work on campus, in an office, or in a lab.'',''On-Campus: Teams that work on campus, in an office, or in a lab.'',''To be determined based on qualifications'',''To be determined based on qualifications'',''No'',''No'',''No'',''No'',''For position finalists, employment with the University will require successful completion of a background check'',''For position finalists, employment with the University will require successful completion of a background check'',''Not Applicable'',''Not Applicable'',''Resume'',''Resume'',''Not Applicable'',''Not Applicable'',''false'',''446394'',''446394'',''true'',''446394'',''false'',''Submission for the position: Patient Experience Specialist - (Job Number: 26003319)'',''false'',''446394'',''false'',''true''

    Numbers & Facts

    LocationPittsburgh, PA

    Skills

    • Administrative Skillsunmatched
    • Clinical Study Publicationsunmatched
    • Clinical Supportunmatched
    • Customer Support/Serviceunmatched
    • Database Administrationunmatched
    • Medical Recordsunmatched
    • Patient Careunmatched
    • Record Keepingunmatched
    • Team Lead/Managerunmatched

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