Patient Experience Specialist - St. Augustine, FL

Overview

This role is responsible for delivering an exceptional patient experience while managing front office operations in a clinical setting.

Responsibilities

• Greet and assist patients
• Schedule appointments and manage calendars
• Handle calls and patient inquiries
• Verify insurance and collect payments
• Maintain patient records and documentation
• Support clinical team coordination

Qualifications

• 1+ year of medical front office experience
• Knowledge of insurance processes and billing
• Strong communication and multitasking skills
• Professional and patient-focused attitude