Billing, Calendar Management, Clinical Support, Communication Skills, Documentation, Insurance, Medical Office, Medical Records, Multitasking, Operations Management, Record Keeping, Team Lead/Manager
Overview
This role is responsible for delivering an exceptional patient experience while managing front office operations in a clinical setting.
Responsibilities
- Greet and assist patients
- Schedule appointments and manage calendars
- Handle calls and patient inquiries
- Verify insurance and collect payments
- Maintain patient records and documentation
- Support clinical team coordination
Qualifications
- 1+ year of medical front office experience
- Knowledge of insurance processes and billing
- Strong communication and multitasking skills
- Professional and patient-focused attitude
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