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Patient Financial Services/ AR Manager

Net2Source Healthcare

Dover, DE

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JOB DETAILS
SALARY
$82,950.40–$128,564.80 Per Hour
SKILLS
Accounts Receivable, Accounts Receivable Management, Accreditation Standards, Agent Communication, Agile Programming Methodologies, Benchmarking, Billing, Change Requests/Orders, Communication Skills, Corporate Policies, Credit and Collections, Customer Support/Service, Epic Certification, Federal Government, Federal Laws and Regulations, Financial Operations, Financial Services, Health Plan, Healthcare Reimbursement, High School Diploma, Industry/Trade Analysis, Insurance, Leadership, Legal Documents, Maintain Compliance, Medicaid, Medical Billing, Medicare, Operational Measurement, Performance Analysis, Performance Reviews, Problem Solving Skills, Quality Assurance, Reconciliation, Regulations, Reimbursement, Reporting Skills, Sales Management, Set Goals, State Laws and Regulations, Support Documentation, Systems Administration/Management, Team Lead/Manager, Time Management, Trend Analysis, Vendor/Supplier Evaluation
LOCATION
Dover, DE
POSTED
1 day ago
Join a Global Leader in Workforce Solutions – Net2Source Inc.
Who We Are
Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Pay Range:  $82,950.40 to $128,564.80/yr. based on years of experience

Title: Patient Financial Services/AR Manager 
Location: Dover, DE 19901
Job Type: Perm
Shift: Days, Full Time

Job Description:                         
  • Responsible for directing, coordinating, and planning of staff for insurance AR, to ensure efficient and proper billing, account follow-up, account collections, and reconciliation of patient accounts.
  • Must work collaboratively with Employed Physician Practices, Revenue Cycle, and other relevant departments to ensure compliant billing.
  • Adhere to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Leads by example, upholding all values and holding team members and payers accountable.
  • Ability to work independently and meet established deadlines, develop reports, and quantify denial issues impacting AR performance.
  • Excellent communicator and agent for change.
Responsibilities:
  • Supervises the assigned team and team members engaged in the department. This includes interviewing, hiring, performance evaluation, training and disciplining all system support personnel. Delegates tasks as determined appropriate.
  • Provides a goal-oriented work environment, establishing clear and concise work procedures expectations. Develops and plans goals and objectives for the department with PFS Leadership Team. Measures financial and operational performance, maintains monitoring and reporting systems. Audit, trend and benchmark billing/collection functions.
  • Manage Accounts Receivable for all insurance AR billed in the Epic HB and PB modules to minimize financial losses.
  • Ensures adherence to all governmental and commercial payor rules, regulations, and Corporate policies and procedures. Ensures that accounts receivable activities are meeting productivity, quality, reimbursement goals and all reimbursement options have been exhausted. Monitors vendor performance, as appropriate for any insurance AR vendors. Review and respond to patient complaints, legal documents following appropriate customer services, and internal policies.
  • Complete monthly rounding on direct reports; maintain individual rounding logs and stop light reports to facilitate communication. Promotes employee engagement for individual teams and the department striving for continues improvement.
  • Responsible for monitoring performance and resolution of all insurance credit balances.
  • Reviews quality assurance review results with staff providing as necessary education/training to address opportunities for improvement.
  • Contributes to development of education materials for new hire and annual training competencies
  • Monthly reporting requirements: AR performance for large payers, physician practices, and vendors. Communicates performance issues and actions being taking to resolve the issues. As appropriate escalates to State and Federal agencies when payers are not adhering to regulations.
  • As applicable, maintains all Epic ARCR certifications in good standing.
  • Reviews all requests for system changes to determine the impact on payers and processes under the position’s span of control. Ensures supporting research and documentation supporting the change request are accurate and have been properly validated.
  • Responsible for access requests and maintenance including, but not limited to Medicare Novitasphere and Medicaid portals.
  • All other duties as assigned within the scope and range of job responsibilities.
Required: 
  • Education: Bachelor Degree Business, In lieu of a bachelor’s degree, will accept a High School Diploma or GED with eight (8) years of Revenue Cycle Progressive leadership experience (Four years of experience for a verified associate’s degree.)
  • Experience Required: Five years in patient accounting, third-party reimbursement, or related field, to include a minimum of three (3) years of experience in a supervisor or leadership role.
Preferred:
  • Credential(s):  Certified Patients Account Manager
  • Certified Revenue Cycle Representative
  • Seven years in patient accounting, third-party reimbursement, or related field, to include a minimum of five (5) years of experience in a supervisor or leadership role.


Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
  • America’s Most Honored Businesses (Top 10%)
  • Fastest-Growing Staffing Firm by Staffing Industry Analysts
  • INC 5000 List for Eight Consecutive Years
  • Top 100 by Dallas Business Journal
  • Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Click Apply Now and let’s make it happen. 
 

About the Company

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Net2Source Healthcare

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