Plays a vital role in managing patient financial interactions by verifying insurance coverage and assisting with billing inquiries. Ensures accurate processing of payments and collaborates with healthcare providers and insurers to resolve billing issues. Guides patients through payment options and financial assistance programs while maintaining detailed records of all financial transactions. Supports the billing department by preparing insurance claims and actively monitors account balances to follow up on outstanding payments.
Responsibilities
Manages patient financial interactions by verifying insurance coverage and assisting with billing inquiries.
Ensures accurate processing of payments and resolves billing issues.
Collaborates with healthcare providers and insurers to facilitate billing accuracy.
Guides patients through payment options and financial assistance programs.
Maintains detailed records of financial transactions.
Supports billing department with insurance claims preparation.
Monitors account balances and follows up on outstanding payments.
Qualifications
Corp: High school diploma or equivalent required, college degree or rlated coursewrok preferred
2+ years experience in patient financial services or billing coordination
Knowledge of insurance verification and payment processing
Strong organizational and communication skills
Experience assisting patients with billing inquiries and financial assistance
Familiarity with healthcare compliance and confidentiality standards