Administrative Skills, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Financial Management, Financial Transactions, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Development/Management, Organizational Skills, Outpatient Care, Patient Assessment, Resolve Customer Issues, Schedule Development, Team Lead/Manager, Transaction Processing/Management, Vision Plan
As Patient Greeter, you will ensure patients are greeted with a warm welcome and provide exceptional patient experience. You will be responsible for working with patients to schedule future appointments, introduce membership plans, check-out patients, and support the Team Leader to be prepare for the next day.
Office Administration: Manage scheduling, organization, and patient experience with patients. Ensure the office is well-organized and supplies are stocked in the front office.
Client Relations: Provide excellent customer service by addressing client inquiries, handling complaints, and ensuring a welcoming atmosphere.
Financial Management: Oversee financial transactions, and process payments.
Qualifications:
- 3+ years of proven experience as a Patient Greeter in a dental environment.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal abilities with patients and staff.
- Proficient in MS Office.
- Ability to maintain confidentiality and handle sensitive information.
- Knowledge of CareStack highly preferred.
- Exceptional communication skills to keep doctors and hygienists on track to daily schedules.
What We Offer:
- Competitive salary, uncapped commissions, and benefits package.
- Opportunities for professional development and career growth.
- A supportive, friendly, and energetic work environment.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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ROOT Periodontal and Implant Centers