Patient intake Coordinator

Caregivers Home Health Services

Vienna, Virginia

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, English Language, Government, Health Insurance, Health Plan, Healthcare, Home Care, Leadership, Organizational Skills, Patient Admissions, Patient Assessment, Presentation/Verbal Skills, Telephone Skills, Time Management, Writing Skills
LOCATION
Vienna, Virginia
POSTED
1 day ago

Are you seeking a leadership role as an Intake Coordinator? Caregivers Home Health Services is seeking an experienced Intake Coordinator to join its team! <\/i><\/span>
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Why should you join Caregivers?<\/span><\/span><\/b>
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  • 10 PTO<\/span>
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  • 5 sick leave<\/span>
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  • Competitive Pay!<\/span>
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  • Growth opportunities<\/span>
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  • Excellent company culture<\/span>
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  • 401k - 3% Match<\/span>
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  • Profit -Sharing program<\/span>
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  • Paid Government holidays<\/span>
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  • Blue -cross Blue Shield Medical Insurance<\/span>
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    Responsibilities: <\/span><\/span><\/b><\/u>
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    • Responsible for receiving patient referrals with completed information necessary to service and bill. Accurately verifies insurance coverage and obtains initial visit authorization from the patient’s health plan.<\/span>
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      • Serves as the primary contact for initial intake of patient referral calls and communications regarding patient admission.<\/span>
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      • Promotes the efficiency of the admissions process by answering phones and assisting callers in a professional and timely manner escalating issues to immediate supervisor as necessary. <\/span>
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      • Accurately enters admission referral information into Kinnser computer system. <\/span>
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      • Calls referral source to verify case information and to let them know that referral was received. <\/span>
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      • Acquire Face -to -Face documentation and perform eligibility check on prospective patients. <\/span>
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      • Assure the Start of Care (SOC) documentation is received, staff is assigned and patient is seen within forty -eight (48) hours by an RN and seventy -two (72) hours by ancillary services per Medicare guidelines. <\/span><\/span><\/span>
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      • Provide detailed documentation for any variance from protocol. <\/span><\/span><\/span>
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      • Contact the patient to schedule the initial assessment visit and provide the name(s) of staff assigned to perform services.<\/span><\/span><\/span>
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        Requirements<\/h3>
        Requirements: <\/span><\/span><\/u><\/b><\/div>
        • College degree preferred<\/span><\/span><\/span>
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        • Have previous health care/home care experience<\/span><\/span><\/span>
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        • Strong data entry/computer skills<\/span><\/span><\/span>
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        • Must have strong attention to detail and accuracy. Excellent Customer service skills<\/span><\/span><\/span>
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        • Ability to interact effectively with all levels of personnel<\/span><\/span><\/span>
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        • Effective organizational skills<\/span><\/span><\/span>
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        • Professional Phone Demeanor<\/span><\/span><\/span>
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        • Strong written and verbal communication skills in English<\/span><\/span><\/span>
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        • Ability to work effectively in a fast paced, team environment<\/span>
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About the Company

C

Caregivers Home Health Services