Patient Navigator

Join our team today and immerse yourself in a rewarding career for years to come!

As the Patient Navigator, you will work within our Opioid Overdose Recovery Program (OORP) located in Burlington County, NJ. Our OORP program responds in-person at participating Burlington County emergency rooms to survivors reversed from an overdose. Recovery Specialists link survivors to treatment, follow-up care, peer support and community resources.

Schedule: Full-time; Monday-Friday; 3 evenings 8:30am-5:00pm and 2 days 10:30am-7:00pm; shift flexibility and on-call responsibilities during evening and weekends during active OORP program hours

Responsibilities:

• Provide support and oversight to the Opioid Overdose Recovery Program (OORP), including direct supervision of Peer Recovery Support staff;
• Conducts weekly group supervision and meets with assigned staff individually on a regular basis to address;
• Participates in team-based care and shared decision-making, collaborates with other staff members to support the individual achieve recovery;
• Navigates services with the Interim Management Entity (IME), substance abuse treatment providers and other social service providers according to the needs and preferences of the survivor;
• Supports and empowers survivors to make informed treatment decisions. Demonstrates ongoing knowledge of substance abuse treatment providers to help survivor access their preferred treatment providers;
• Develops a recovery plan and supports the survivor;
• Supports individual in exploring community resources/social supports and provides referrals as necessary;
• Trains stakeholders, such as ED hospital staff, in proper protocols and procedures regarding the program;
• Documents all interactions with the individual and communicates with the team, maintains accurate and up-to-date information in the individual's electronic health record and state-reporting database;
• Promotes consumer-driven services and recovery-orientated environment; assists individual and their family in making decisions, taking action and treatment planning. Provides education and information to the individual and their family;
• Provides 24/7 on-call support for the program and assists with additional coverage during program hours with high volume;
• Performs program evaluation by reviewing quarterly reports, continuously monitors program outcomes and objectives and communicates with third-party evaluator as necessary and required;
• Recruiting, training, and developing a highly motivated and effective team;
• Provides guidance, leadership, and coaching to employees and ensures timely feedback, including performance appraisals;
• Ensures all aspects of the program adhere to necessary agency and state licensing policies and procedures;
• Participate in committees as appointed internally and in the community;
• Responsible for maintaining a positive working relationship with DMHAS representatives and other community representatives;
• All other appropriate duties that contribute to the success of the OORP program, as assigned.

Benefits:

• Competitive base salary
• Medical and dental insurance
• Vision plan
• Retirement plan
• Flexible spending plans
• EXCELLENT time benefits for qualified positions!
• Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
• Team-oriented environment - we practice the FISH! Philosophy

Qualifications:

• Bachelor Degree in the human services, or related field, required; Masters Degree preferred;

• At least 3 years of experience in behavioral health;

• Supervisory experience preferred;

• Valid Drivers License required.

Programs funded through SAMHSA must follow federal guidelines for a drug free workplace.

All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.