Patient Navigator, REACCH

UPMC is looking for a Patient Navigator to join their team!

Are you someone who is client-centered, strengths-based and empathetic? If so, apply today!

Hours: Monday-Friday 8am-4:30pm with 1 evening required until 6:30pm. Monday or Tuesday nights would be the required late evening due to clinic schedule and support group schedules.

This is a great opportunity to help in your community!

Primary Duties - Medical Case Management:

• Maintain a caseload of approximately 40 medical case management clients.
• Perform and follow-up according to Part B Ryan White medical case management standards for these clients.
• Link clients to community resources and departmental resource such as mental health care, substance abuse services, housing, to name a few.
• Ensure all clients applying for financial assistance meet eligibility and financial requirements
• Work one-on-one and in a group setting with clients to become self-advocates along their HIV diagnosis and treatment journeys.
• Offer a safe space for clients to express their perceived strengths, barriers to treatment, and explore individualized strategies for success.
• Provide medication reminders and empowerment.

Secondary Duties:

• Provide rapid HIV testing on-site at REACCH and off-site in the community.
• Participate in community outreach & engagement events.
• Provide follow-up with newly diagnosed clients at UPMC hospitals, off-site outpatient offices, and on-site at the REACCH Program, as needed.
• Other duties as assigned.
• Bachelor's degree in social work, human services, health care or a related field required.
• An ability to demonstrate one's commitment to social justice strongly preferred.
• Experience providing case management and knowledgeable about community resources in Dauphin County preferred.
• Demonstrated experience exhibiting exceptional organizational, assessment, teamwork, and critical thinking skills.
• Demonstrated ability to motivate and work with people with diverse backgrounds.
• Ability to navigate resources and work independently serving case management clients.
• Experience in the HIV/AIDS field preferred.
• Bilingual in English and Spanish is preferred.
• Understanding of and the ability to apply motivational interviewing, solution-focused, and strengths-based client-focused techniques preferred.

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting
• Act 33
• Act 34
• Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran