Patient Navigator

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Springfield, MO has opening for a Patient Navigator within our Medical Home department. 

Our Mission:Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

The Patient Navigator is responsible for guiding patients through the healthcare system, offering support and resources to ensure they receive appropriate care in a timely and efficient manner. The Patient Navigator will serve as a critical point of contact for patients, helping them navigate through healthcare services, community resources and coordination of their care. This role involves assessing patients' needs, addressing potential barriers to care, and providing education and emotional support. The Patient Navigator works closely with clinical and administrative teams to streamline patient experiences and enhance access to quality healthcare.

Benefits include:

• Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
• Company-paid holidays.

Requirements:

• High school diploma or equivalent.
• Certification as a Patient Navigator is preferred but not required.
• Prior experience in healthcare, social services, or patient advocacy role is preferred.
• Familiarity with healthcare systems, community resources, and medical terminology.
• Medical Assistant preferred.

OCH is an Equal Opportunity Employer