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Exemption Status: Non-Exempt Hiring Range: $15.00 - $21.16 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details: Holidays - Every Other Holiday Weekends - Every Other Weekend Scheduled Hours: 7:00a - 3:30p Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 24 Cost Center: 24050 - 2340 Emergency Room
This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. And everyone, in their own unique way, plays an important part, every day.
The Patient Safety Observer is responsible for providing continuous safety observation of patients to which they are assigned. The primary function in this role is to ensure patient safety and comfort. As part of the care team, the Patient Observer may be asked to participate in supporting the patients with their activities of daily living, including, but not limited to, ambulating, feeding, and repositioning of patients as directed by nursing. The Patient Safety Observer may engage with the patients if appropriate and can use casual talk, sensory boxes, including cards, coloring books, and games. All care is to be documented and communicated through reports with the designated staff member. All issues/concerns are to be reported immediately to the licensed clinical charge person.
I. Major Responsibilities
Develops and maintains good human relations skills. Introduces self by name to the patient and engages in eye contact. Consistently displays a respectful, empathetic, and caring attitude toward both the patients and their family members.
Consistently observes for suicidal and/or violent behavior. Stays in close proximity of the patient and keeps them in the visual field at all times. Ensures patient safety at all times, including while in the bathroom and when transported to other departments.
Monitors visitors to ensure no unsafe materials are shared with the patient (weapons, illicit drugs, sharps).
Maintains 15-minute checks with documentation unless otherwise directed.
Patient Safety Observers can monitor more than 1 patient if deemed appropriate by the licensed staff in charge.
Follows the directions of the nurse in charge.
May transport patients if directed by the licensed staff in charge.
When not observing a patient, the patient safety observer can be used for other ancillary activities as directed by the nursing supervisor (making beds in the ED, stocking, assisting with transporting patients).
Functions in a float position and is assigned to the areas with patient needs.
Maintains patient dignity at all times and advocates for the patient.
II. Position Qualifications
License/Certification/Education:
High School diploma or equivalent.
CPR Certification within 6 months of hire.
Experience/Skills:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status, or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.