About Us: Flourish Research is where clinical trials thrive. Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence in clinical trials and healthcare. Excellence means everyone deserves the best care, regardless of race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation or veteran status. We embrace employees, customers and patients from underrepresented groups to help make this vision a reality and commit to a safe, inclusive work environment where all are treated with dignity and respect.We are actively hiring a Patient Recruitment Specialist to support our Birmingham, AL site.Job DetailsLocation: Onsite - Birmingham, ALFLSA: Non-ExemptHours: Monday to Friday, Day Shift, 40 hours per weekCompensation: $20-$22 per hour; based on experienceEssential Job FunctionsRead, understand, and communicate expectations around protocol specified patient visits and procedures.Sit at a workstation for long periods of time, managing a continuous high volume of calls.Be creative and diligent in recruiting qualified study participants into assigned protocols to meet enrollment obligations within the sponsor's timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH guidelines.Ensure potential study participants are called, screened appropriately, and followed up to provide a timely response.Act as a member of the clinical research team in the recruitment department to help ensure departmental goals are met across all studies as assigned by the Recruitment Manager.On studies assigned as Lead Recruiter, be involved in all planning meetings (pre-SIV, SIV, trainings, protocol review and follow-up meetings) and maintain any campaign portals and associated reporting.Phone screen potential study participants using the applicable inclusion/exclusion criteria defined by the study protocol recruitment guide (PRG).Enter medical history and demographic information taken from potential study volunteers into a computerized database.Follow up with all no‑shows and update status within CTMS in a timely manner, ensuring proper documentation in comments sections.Make reminder phone calls for pre‑screens and scheduled screens.Be knowledgeable about upcoming studies and communicate thoughts on how to pre‑screen, if applicable.Participate in walk‑in screenings, open houses, health screenings, expos and other in‑person recruitment events as assigned.Maintain confidentiality of study protocol information and Protected Health Information (PHI).Attend required meetings and training sessions to stay abreast of current and changing federal regulations, study protocols and company policies.Perform all study‑related duties in a time‑and‑cost effective manner in adherence with company policies.Perform all duties in a safe and prudent manner.Represent the company in a professional and courteous manner (verbal, written and in appearance) when interacting with staff, sponsors, contract research organizations (CROs), IRBs, participants, nursing and medical staff members of various clinics, hospitals and physician's offices.Additional duties as assigned by management.Physical Requirements and Environmental FactorsWork is normally performed in a typical interior clinical/office environment.Local travel may be required.Ability to sit for an extended amount of time.Ability to work in a call center environment with occasional distractions and noise.Extensive computer use.Ability to lift thirty‑five pounds and occasionally more.Occasional night and weekend work schedules.Ability to drive and daily availability of an automobile.Minimum RequirementsHigh School Diploma, or equivalent. A college degree is preferred but not required.Experience3+ years' experience within the field of clinical or biological research.Knowledge and SkillsDemonstrates core values and all skills required.Experience specifically in patient recruitment, understanding of related guidelines (IRB, FDA, GCP, HIPAA) is preferred but not required.Experience with outbound/inbound calling.Excellent interpersonal skills, including written and verbal communication.Good critical thinking and problem‑solving skills.Detail oriented, organized, self‑motivated, able to work independently and in a team, and stay on task to meet deadlines.Professional and strong work ethic.Excellent customer service and telephone skills.Familiarity with medical terminology.Assist with key initiatives/process improvements in the department.Adaptable and able to take on additional tasks as requested.Complete at least 80% of goals annually.BenefitsHealth, dental, and vision insurance plans; 401(k) with a 100% employer match on the first 4% of contributions; tuition reimbursement; parental leave; employee referral program; employee assistance program; life insurance; disability insurance; and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays.Equal Employment OpportunityFlourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.#J-18808-Ljbffr