Patient Referral Coordinator

Lakeside Endocrine Associates is a specialty group practice, seeking a Full Time (40 hours) Referral Coordinator with certification as a Medical Assistant for our practice in Daytona Beach, FL. Pay rate is based on experience. Office hours are MONDAY through THURSDAY, 7:30AM-6:00PM

The Referral Coordinator schedules and pre-registers patients for exams prior to being seen by the providers. The role requires the individual to perform basic administrative, clerical, operational, customer support, and computational tasks.

· This position supports the clinical team and assists patients by managing referrals and authorizations in the EHR system.

· Use of electronic tools such as Availity, commercial payer websites or by calling insurance company to obtain relevant coverage.

· Retrieve referral requests in the EHR system and obtain all necessary supporting authorizations and referral documents prior to patient visit.

· Submit records to insurance companies and referring facilities as necessary to obtain authorizations.

· Inform new patients about the coverage information, including copays, deductibles and relate our office policy regarding the patient’s responsibility for office visits.

· Key responsibilities include coordinating patient follow-up, ensuring accurate insurance information, and effectively obtain referrals and preauthorization for new patients as well as the existing patient population.