The Patient Registration Specialist is responsible for registering patients in, gathering complete data necessary to assure timely reimbursement, collects out of pocket insurance fees and completes accurate registrations.
Bilingual Spanish/English Preferred.
Job Details:
Qualifications include:
High School diploma, some college or equivalent education required
Previous registration, medical insurance background, medical terminology and knowledge of CPT codes required
Excellence in customer service, interview and data accumulation skills, computer/keyboard skills and internet knowledge
Bilingual Spanish/English Preferred.
Responsibilities include:
Interviews patients efficiently and courteously to obtain pertinent demographic and insurance information
Secures signatures to ensure timely reimbursement as well as ensuring consents are signed specific to service being rendered
Completes a proper patient search for new and prior hospital visits to properly identify the correct patient and prevent duplication of medical record numbers
Scans insurance cards, scripts, patient identification and all pertinent documentation.
Ensures insurance verification is completed via Relay, phone, fax or insurance website
Appropriate authorization and/or referral information is obtained per Managed Care guidelines; all pertinent information is documented in notes and entered into the appropriate registration fields.
As part of Revenue Cycle management, collects co-payments, co-insurance, deductible and self pays at point of service