Health and Information Management/Patient Registrar Axelon
New York, NY14 days ago
- $18–$25 Per Hour
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Skills
- Administrative Skillsunmatched
- Consultingunmatched
- Customer Support/Serviceunmatched
- Government Regulationsunmatched
- Insuranceunmatched
- Machine Toolunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Outpatient Careunmatched
- Patient Assessmentunmatched
- Physical Demandsunmatched
- Radiologyunmatched
- Registrarunmatched
- Surgical Proceduresunmatched
- Time Managementunmatched
Description
Job Title: Patient Registrar
Location: Flushing, New York
Local, Remote or Hybrid: Local
Schedule: Onsite; 9a-5p/10a-6p
Contract: 26W
Important Call Outs:
NYP Coversheet
Payrate: 23/hr
Required Qualifications
Education: HS Diploma/GED
Experience:
Minimum knowledge of positions principles, techniques, practices and procedures, skills
and prior experience required to perform the job. Includes: machinery, tools or equipment used; physical demands; unusual working conditions
A working knowledge of medical practice systems and office computer technology (Microsoft Word, Excel, PowerPoint, Outlook).
Key Responsibilities:
1. Schedules surgical and non-surgical
1a. Check out patients from the practice with follow
scheduling procedures/testing up appointments, radiologic testing, and any
additional consults requested by the provider.
1b. Schedule patients for surgery in a timely
fashion, utilize block time efficiently, schedule
pre op and specialty clearances.
1c. Ensures pre-operative clearances are obtained,
fax all pertinent paperwork to the OR as well as
give it to the provider for their review.
1d. Schedule all 1st post-operative appointments for
all surgical cases scheduled.
1e. Ensure all tasks are completed or in
progress by the end of the business day.
1f. Adhere to scheduling guidelines and NO
SHOW/CANCELLATION policy set forth
by the practice.
1g. All EHR tasking/quick notes are accurately
documented and provided to appropriate parties
in real time.
1h. Demonstrates knowledge of the scheduling
software.
1i. Monitors physician schedules to ensure the
rescheduling of office appointments to
accommodate surgical bookings.
1j. Ensures full utilization of OR block time and
communicates the release of time to the
manager, as per the practice guidelines.
1k. Adheres to the OR scheduling escalation process set
forth by the practice.
2. Communication.
2a. Ensures proper communication to the provider
and patient with complete and accurate information.
2b. Demonstrates effective interpersonal skills in
developing relationships with internal and external
customers.
3. Administrative/clerical support. 3a. All patient phone calls are to be answered in a
courteous and professional manner and/or
returned by the end of the business day.
3b. All phone calls are to be answered within three
rings.
3c. Adheres to practice policies and procedures.
3d. Maintains administrative and clinical calendars
as assigned.
3e. Performs schedule changes and to open and/or close
the schedules for assigned provider in the scheduling
system.
3f. Picks up and delivers reports, forms, computer runs lab
specimens, applications, messages, etc. as required.
3g. Prepares physician forms/applications including but
not limited to, credentialing applications, etc. as
required for physician signature.
4. Financial Performance. 4a. Ensure all guidelines for notifying billing of scheduled
patient appointments are adhered to.
4b. Ensure all guidelines for notifying precertification
specialist of scheduled procedures and surgeries are
adhered to.
4c. Facilitate all radiologic and/or surgical procedure peer
to peer requests between the appropriate practice staff
and insurance company.
5. Service Excellence. 5a. Treat the people we serve as guests including, patients,
co-workers, providers and all visitors.
5b. Show commitment to co-workers.
5c. Maintain a safe and clean environment.
5d. Respect the privacy of all patients.
5e. Confidential information handled with discretion and
sensitivity.
6. Provides coverage for all sites of 6a. Flexible to work at multiple locations while multiple
operations as needed. Practitioners performing various duties, as part of the
NYPMGQ.
7. Reports malfunction of equipment to
supervisor immediately.
8. Develops and maintains a high level 8a. Displays courtesy, tact and diplomacy when dealing
level of customer service. with staff, colleagues, superiors, patients, hospital
visitors, vendors, representatives of other institutions
and government regulatory agencies.
8b. Offers to assist those mentioned in a in attaining
their goal(s) or completing their task(s) whenever
possible, or, if unable, obtains appropriate assistance.
9. Performance other related duties as required.
Location: Flushing, New York
Local, Remote or Hybrid: Local
Schedule: Onsite; 9a-5p/10a-6p
Contract: 26W
Important Call Outs:
NYP Coversheet
Payrate: 23/hr
Required Qualifications
Education: HS Diploma/GED
Experience:
Minimum knowledge of positions principles, techniques, practices and procedures, skills
and prior experience required to perform the job. Includes: machinery, tools or equipment used; physical demands; unusual working conditions
A working knowledge of medical practice systems and office computer technology (Microsoft Word, Excel, PowerPoint, Outlook).
Key Responsibilities:
1. Schedules surgical and non-surgical
1a. Check out patients from the practice with follow
scheduling procedures/testing up appointments, radiologic testing, and any
additional consults requested by the provider.
1b. Schedule patients for surgery in a timely
fashion, utilize block time efficiently, schedule
pre op and specialty clearances.
1c. Ensures pre-operative clearances are obtained,
fax all pertinent paperwork to the OR as well as
give it to the provider for their review.
1d. Schedule all 1st post-operative appointments for
all surgical cases scheduled.
1e. Ensure all tasks are completed or in
progress by the end of the business day.
1f. Adhere to scheduling guidelines and NO
SHOW/CANCELLATION policy set forth
by the practice.
1g. All EHR tasking/quick notes are accurately
documented and provided to appropriate parties
in real time.
1h. Demonstrates knowledge of the scheduling
software.
1i. Monitors physician schedules to ensure the
rescheduling of office appointments to
accommodate surgical bookings.
1j. Ensures full utilization of OR block time and
communicates the release of time to the
manager, as per the practice guidelines.
1k. Adheres to the OR scheduling escalation process set
forth by the practice.
2. Communication.
2a. Ensures proper communication to the provider
and patient with complete and accurate information.
2b. Demonstrates effective interpersonal skills in
developing relationships with internal and external
customers.
3. Administrative/clerical support. 3a. All patient phone calls are to be answered in a
courteous and professional manner and/or
returned by the end of the business day.
3b. All phone calls are to be answered within three
rings.
3c. Adheres to practice policies and procedures.
3d. Maintains administrative and clinical calendars
as assigned.
3e. Performs schedule changes and to open and/or close
the schedules for assigned provider in the scheduling
system.
3f. Picks up and delivers reports, forms, computer runs lab
specimens, applications, messages, etc. as required.
3g. Prepares physician forms/applications including but
not limited to, credentialing applications, etc. as
required for physician signature.
4. Financial Performance. 4a. Ensure all guidelines for notifying billing of scheduled
patient appointments are adhered to.
4b. Ensure all guidelines for notifying precertification
specialist of scheduled procedures and surgeries are
adhered to.
4c. Facilitate all radiologic and/or surgical procedure peer
to peer requests between the appropriate practice staff
and insurance company.
5. Service Excellence. 5a. Treat the people we serve as guests including, patients,
co-workers, providers and all visitors.
5b. Show commitment to co-workers.
5c. Maintain a safe and clean environment.
5d. Respect the privacy of all patients.
5e. Confidential information handled with discretion and
sensitivity.
6. Provides coverage for all sites of 6a. Flexible to work at multiple locations while multiple
operations as needed. Practitioners performing various duties, as part of the
NYPMGQ.
7. Reports malfunction of equipment to
supervisor immediately.
8. Develops and maintains a high level 8a. Displays courtesy, tact and diplomacy when dealing
level of customer service. with staff, colleagues, superiors, patients, hospital
visitors, vendors, representatives of other institutions
and government regulatory agencies.
8b. Offers to assist those mentioned in a in attaining
their goal(s) or completing their task(s) whenever
possible, or, if unable, obtains appropriate assistance.
9. Performance other related duties as required.
Numbers & Facts
| Location | Flushing, NY |
| Salary | $18–$23 Per Hour |
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