Patient Registration Representative

Dignity Health

San Andreas, CA

JOB DETAILS
SALARY
$24–$26.20 Per Hour
LOCATION
San Andreas, CA
POSTED
30+ days ago
Responsibilities


Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a

positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for

services rendered, primary duties include:


a) Appropriate patient identification


b) Collecting accurate and thorough patient demographic data


c) Obtaining insurance information and verifying eligibility and benefits


d) Determining and collecting patient financial liability


e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance


The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.


We offer the following benefits to support you and your family:


+ Health/Dental/Vision Insurance

+ Flexible spending accounts

+ Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

+ Adoption Assistance

+ Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults

+ Employee Assistance Program (EAP) for you and your family

+ Paid Time Off (PTO)

+ Tuition Assistance for career growth and development

+ Retirement Programs

+ Wellness Programs


We offer the following benefits to support you and your family:


+ Health/Dental/Vision Insurance

+ Flexible spending accounts

+ Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

+ Adoption Assistance

+ Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults

+ Employee Assistance Program (EAP) for you and your family

+ Paid Time Off (PTO)

+ Tuition Assistance for career growth and development

+ Retirement Programs

+ Wellness Programs


Qualifications


Minimum:


+ Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcareinsurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred.

+ Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent

+ Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.

+ Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.


Preferred:


+ Knowledge of charity care programs as well as the various government and non-government programs preferred.


Overview


Welcome to Mark Twain Medical Center , nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community!


Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture.


+ A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most.

+ Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers.

+ Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care.

+ A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life.


One Community. One Mission. One California


Pay Range

$24.00 - $26.20 /hour
We are an equal opportunity/affirmative action employer.

About the Company

D

Dignity Health

Hello. We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve.Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California.Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.Dignity Health began as a single hospital founded on the belief that all people deserve medical care, regardless of their background, ethnicity, or circumstances.The Sisters of Mercy, originally founded by Catherine McAuley in Dublin, Ireland in 1831, vowed to serve people who suffer from poverty, sickness, and lack of education. In 1854, eight Sisters arrived in San Francisco, California and immediately began caring for residents of a city struck by cholera, then typhoid and influenza. They founded St. Mary's Hospital, now the oldest continuously operating hospital in the city.Eventually, one facility became many, expanding to serve a rapidly growing population while strengthening its commitment to keeping the human person at the forefront of modern medicine.In 1986, two congregations of the Sisters of Mercy joined their ten hospitals together, forming Catholic Healthcare West. In 2012, we changed our name to Dignity Health to better describe what we stand for. Dignity is something everyone is born with. To us, "Dignity" means showing respect for all people by providing excellent care and helping them lead healthy, meaningful lives.Today, Dignity Health is one of the largest health systems in the nation with 400 care sites across a 22-state network, including 39 hospitals -- 24 of which are Catholic and 15 are other-than-Catholic. The mission and values we were founded upon remain the same. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep our patients happy, healthy, and whole. Hello humankindness.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Healthcare Services