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Patient Registration Specialist

Peyton Resource Group

San Antonio, TX

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JOB DETAILS
SKILLS
Accounting Software, Administrative Skills, Business Operations, Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Demographics, Detail Oriented, Documentation, Financial Management, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Information Technology & Information Systems, Insurance, Maintain Compliance, Medical Billing, Medical Record System, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Multitasking, Office Equipment, Patient Care, Patient Registration, Payment Posting, Payment Processing, People Management, Privacy Regulations, Problem Solving Skills, Regulatory Compliance, Support Documentation, Time Management, User Interface/Experience (UI/UX)
LOCATION
San Antonio, TX
POSTED
12 days ago
Position Summary
We are seeking a customer-focused and detail-oriented Business Office Registration Specialist to support patient registration, insurance verification, payment collection, and front-end revenue cycle activities in a healthcare environment. This position plays an important role in ensuring accurate patient information, timely financial processing, and a positive patient experience while maintaining compliance with privacy and regulatory standards.
Key Responsibilities
Patient Registration & Financial Processing
  • Complete patient registration and admission processes accurately and efficiently across multiple patient service types.
  • Verify and update patient demographic and insurance information within electronic systems.
  • Screen and validate insurance coverage and financial responsibility requirements.
  • Generate and obtain required registration, consent, and financial documents.
  • Collect co-pays, deductibles, deposits, and patient payments while maintaining accurate payment records.
  • Process payment posting and maintain supporting financial documentation.

Customer Service & Communication
  • Deliver professional customer service to patients, families, and healthcare staff.
  • Explain financial responsibilities and provide guidance regarding registration requirements.
  • Answer intake and administrative phone calls and resolve service concerns.
  • Coordinate with clinical and administrative teams to support patient care and operational efficiency.
  • Assist patients with directions, instructions, and registration-related questions.

Administrative & Documentation Support
  • Maintain complete and accurate electronic patient records and scanned documentation.
  • Support registration workflows during system downtime procedures when needed.
  • Process forms, records, and internal documentation in accordance with department standards.
  • Assist with additional business office and administrative responsibilities as assigned.
Qualifications
  • High School Diploma or GED required.
  • Minimum 1 year of experience in healthcare registration, business office operations, patient access, or revenue cycle support preferred.
  • Knowledge of insurance verification, patient registration, and payment collection processes preferred.
  • Experience using electronic health records (EHR), patient accounting systems, and Microsoft Office applications.
  • Strong communication, customer service, organization, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Comfortable working with office equipment, phones, scanners, and computer systems.
Preferred Skills
  • Patient Registration
  • Insurance Verification
  • Revenue Cycle Support
  • Payment Posting & Collections
  • Customer Service
  • Medical Terminology
  • Data Entry & Documentation
  • Microsoft Excel & Office Suite
  • HIPAA & Confidentiality Compliance
Work Environment
Office-based healthcare environment requiring frequent computer use, communication with patients and staff, and the ability to maintain professionalism in a fast-paced setting.

About the Company

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Peyton Resource Group

Established in 2001, Peyton Resource Group is a solution-based staffing company that matches businesses with top talent for short-term, long-term or permanent needs. People are a business’s most valuable asset. Peyton Resource Group is dedicated to helping companies find the best talent, matching professionals with jobs where they will thrive. With locations in Dallas/Fort Worth, San Antonio and Austin, we are available to serve your staffing needs throughout Texas and across the country.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.prg-usa.com/

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