Job Description
Position Summary
We are seeking a customer-focused and detail-oriented Business Office Registration Specialist to support patient registration, insurance verification, payment collection, and front-end revenue cycle activities in a healthcare environment. This position plays an important role in ensuring accurate patient information, timely financial processing, and a positive patient experience while maintaining compliance with privacy and regulatory standards.
Key Responsibilities
Patient Registration & Financial Processing
Customer Service & Communication
Administrative & Documentation Support
Office-based healthcare environment requiring frequent computer use, communication with patients and staff, and the ability to maintain professionalism in a fast-paced setting.
We are seeking a customer-focused and detail-oriented Business Office Registration Specialist to support patient registration, insurance verification, payment collection, and front-end revenue cycle activities in a healthcare environment. This position plays an important role in ensuring accurate patient information, timely financial processing, and a positive patient experience while maintaining compliance with privacy and regulatory standards.
Key Responsibilities
Patient Registration & Financial Processing
- Complete patient registration and admission processes accurately and efficiently across multiple patient service types.
- Verify and update patient demographic and insurance information within electronic systems.
- Screen and validate insurance coverage and financial responsibility requirements.
- Generate and obtain required registration, consent, and financial documents.
- Collect co-pays, deductibles, deposits, and patient payments while maintaining accurate payment records.
- Process payment posting and maintain supporting financial documentation.
Customer Service & Communication
- Deliver professional customer service to patients, families, and healthcare staff.
- Explain financial responsibilities and provide guidance regarding registration requirements.
- Answer intake and administrative phone calls and resolve service concerns.
- Coordinate with clinical and administrative teams to support patient care and operational efficiency.
- Assist patients with directions, instructions, and registration-related questions.
Administrative & Documentation Support
- Maintain complete and accurate electronic patient records and scanned documentation.
- Support registration workflows during system downtime procedures when needed.
- Process forms, records, and internal documentation in accordance with department standards.
- Assist with additional business office and administrative responsibilities as assigned.
- High School Diploma or GED required.
- Minimum 1 year of experience in healthcare registration, business office operations, patient access, or revenue cycle support preferred.
- Knowledge of insurance verification, patient registration, and payment collection processes preferred.
- Experience using electronic health records (EHR), patient accounting systems, and Microsoft Office applications.
- Strong communication, customer service, organization, and problem-solving skills.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Comfortable working with office equipment, phones, scanners, and computer systems.
- Patient Registration
- Insurance Verification
- Revenue Cycle Support
- Payment Posting & Collections
- Customer Service
- Medical Terminology
- Data Entry & Documentation
- Microsoft Excel & Office Suite
- HIPAA & Confidentiality Compliance
Office-based healthcare environment requiring frequent computer use, communication with patients and staff, and the ability to maintain professionalism in a fast-paced setting.
Numbers & Facts
| Location | San Antonio, TX |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Website | https://www.prg-usa.com/ |
About Company
Established in 2001, Peyton Resource Group is a solution-based staffing company that matches businesses with top talent for short-term, long-term or permanent needs.
People are a business’s most valuable asset. Peyton Resource Group is dedicated to helping companies find the best talent, matching professionals with jobs where they will thrive.
With locations in Dallas/Fort Worth, San Antonio and Austin, we are available to serve your staffing needs throughout Texas and across the country.
Skills
- Accounting Softwareunmatched
- Administrative Skillsunmatched
- Business Operationsunmatched
- Communication Skillsunmatched
- Computer Systemsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Data Qualityunmatched
- Demographicsunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Financial Managementunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Healthcareunmatched
- High School Diplomaunmatched
- Information Technology & Information Systemsunmatched
- Insuranceunmatched
- Maintain Complianceunmatched
- Medical Billingunmatched
- Medical Record Systemunmatched
- Medical Recordsunmatched
- Medical Terminologyunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- Office Equipmentunmatched
- Patient Careunmatched
- Patient Registrationunmatched
- Payment Postingunmatched
- Payment Processingunmatched
- People Managementunmatched
- Privacy Regulationsunmatched
- Problem Solving Skillsunmatched
- Regulatory Complianceunmatched
- Support Documentationunmatched
- Time Managementunmatched
- User Interface/Experience (UI/UX)unmatched
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