Patient Relations Assistant/UKHC

Posting Details

Posting Details

Job Title Patient Relations Assistant/UKHC Requisition Number RE54072 Working Title PRA - Imaging Services Department Name H3180:Imaging Services Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education

HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

3.5 yrs

Required License/Registration/Certification

None

Physical Requirements

Requires handling of light-weight objects up to 10 pounds, or some standing or walking.

Shift

Shift varies - Day, Evening, Night, Weekend, Holiday.

Job Summary

The Patient Relations Assistant will be responsible for scheduling of Diagnostic Radiology exams, pre-certifications, and confirming all necessary information needed to properly perform and identify billing information needed to maintain compliance with institutional, state and federal practices. This position will provide a professional point of contact, and serve as a liaison to Radiology and all referring offices.

Skills / Knowledge / Abilities

Organization, coordination, fast pace environment, assertiveness, clinical knowledge, computer skills, office and clerical, strong customer service skills, and registration knowledge.

Does this position have supervisory responsibilities? No Preferred Education/Experience

Four or more years of related experience doing registration in a medical office preferred.

Deadline to Apply 05/28/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Please select the response that best represents your paid employment experience in a medical office, patient registration/scheduling, and/or office and clerical work.

• None

• More than 0, up through 1 year

• More than 1 year, up through 2 years

• More than 2 years, up through 3 years

• More than 3 years

• • Please describe your registration and cash handling experience.

(Open Ended Question)

• • Please provide an example of a time that you have provided excellent customer service to a patient.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents