Patient Rep-Phys Billing

Position Summary:

The Patient Representative is assigned to administrative duties and responsibilities related to patient care in a team-based care and integrative health environment. 

Responsibilities:

• Answering phones
• Scheduling appointments
• Handling physician correspondence
• Responsible for accurate and timely billing
• Perform follow up on outstanding accounts
• Cash posting and reconciliation
• Preparing patient charts for visits
• Contacting insurance companies for referrals and authorizations
• Assisting patients with various needs when not providing direct patient care clinical support                                                                                                          

Requirements:

• High School diploma or GED required
• Associates degree or completion of a related specialty program in an accredited school is preferred.
• Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
• Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem-solving
• Can multitask and work efficiently
• Knowledge of medical terminology desirable
• Able to use, maintain and troubleshoot office equipment