Patient Resource Coordinator

Position Summary

The Patient Resource Coordinator is a clinical and operational nursing leader responsible for coordinating patient flow, supporting daily operations, optimizing staffing, and ensuring safe, efficient, patient-centered care. This role partners with nursing leadership and interdisciplinary teams to improve throughput, enhance quality outcomes, and maintain compliance with organizational and regulatory standards.

Essential Responsibilities

·         Coordinate patient throughput, admissions, transfers, and discharges to maximize patient flow.

·         Support daily nursing operations and collaborate with department leadership.

·         Monitor staffing levels based on patient acuity, census, and organizational staffing guidelines.

·         Conduct routine patient safety and quality rounds.

·         Serve as a clinical resource and provide direct patient care when needed.

·         Promote compliance with evidence-based practice, accreditation standards, and applicable regulations.

·         Collaborate with physicians, case management, bed management, and ancillary departments.

Leadership & Team Development

·         Mentor, coach, and support nursing staff.

·         Assist with hiring, onboarding, orientation, and competency validation.

·         Provide real-time feedback and encourage professional development.

·         Promote teamwork, accountability, communication, and employee engagement.

Quality & Performance Improvement

·         Monitor quality indicators and patient satisfaction metrics.

·         Identify workflow improvements to enhance efficiency and patient outcomes.

·         Support safety initiatives, risk management, and regulatory readiness.

Financial & Operational Support

·         Assist leadership with labor management, productivity, inventory, and cost-control initiatives.

·         Support departmental budgeting goals through efficient resource utilization.

Qualifications

·         Graduate of an accredited School of Nursing; BSN preferred.

·         Minimum three years of acute care hospital experience.

·         Charge nurse or other progressive leadership experience preferred.

·         Current Registered Nurse license in the state of employment.

·         BLS and ACLS required; additional specialty certifications may be required.

Knowledge, Skills & Abilities

·         Strong clinical judgment and critical thinking.

·         Excellent communication, conflict resolution, and leadership skills.

·         Ability to prioritize multiple responsibilities in a fast-paced healthcare environment.

·         Knowledge of regulatory and accreditation requirements.

Physical Requirements

·         Ability to stand, walk, lift, bend, and perform duties in a clinical environment.

·         May be exposed to infectious diseases and other healthcare hazards; appropriate PPE is required.

Equal Employment Opportunity

·         We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all qualified applicants without regard to any protected status under applicable law.