Position Summary
The PatientSafety Observer is responsible forproviding continuous monitoring of patients to promote patient safety and prevent harm.
Essential Functions
Maintain constant visual observation of multiple patients simultaneously
Monitor patients for safety risks based on nurse-driven indications
Verbally redirect patients with a digital 2-way audio device located in patient rooms
Notify staff if patients requireassistance using proper etiquette and escalation protocols
Confirm patient information throughout all interactions
Document all interactions with patients and clinical staff including patient and nurse introductions
Demonstrate proficiency with variety of technology platforms
Additional Responsibilities
Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
Notify VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN.
Provide ongoing exception report to oncoming VSOs for duration of CVM.
Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
Adhere to all company procedures and policies
Qualifications
High school diploma or equivalent preferred
Experience in patient care preferred
Experience with medical terminology preferred