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Patient Safety Officer

Montefiore Medical Center

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JOB DETAILS
SKILLS
Accreditation Standards, Adverse Events, Analysis Skills, Best Practices, Cardiac Arrest, Communication Skills, Content Management Systems (CMS), Continuous Improvement, Corrective Action, Data Analysis, Genetics, Healthcare, Healthcare Management, Healthcare Quality, Hospital, Interpersonal Skills, Leadership, Lean Six Sigma, Maintain Compliance, Medicine, Mentoring, Military, Network Performance/Analysis, Patient Assessment, Patient Care, Patient Safety, People Management, Performance Analysis, Process Improvement, Psychology, Quality Management, Regulations, Regulatory Compliance, Regulatory Reports, Regulatory Requirements, Reporting Dashboards, Risk Management, Root Cause Analysis, Safety Process, Safety Training, Safety/Work Safety, Six Sigma Certification, Standards of Care, Strategic Planning, Team Lead/Manager, Team Player, Trend Analysis
POSTED
13 days ago

City/State:

Yonkers, New York

Grant Funded:

No

Department:

Office Of The Chief Quality Officer

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$360,000.00-$450,000.00


Job Summary

Montefiore Einstein's New York City Region is seeking a proactive and collaborative Patient Safety Officer to join our quality leadership team and the Network Performance Group. Reporting to the Chief Quality Officer with a strong connection to the System Chief Medical Officer, this role will serve as a central figure in advancing patient safety across our organization, overseeing the work of the regulatory, quality management, peer-review, and patient safety improvement teams. The Patient Safety Officer will champion a culture of safety and continuous improvement, working collaboratively with senior leadership, the AVP of Quality clinical and operational leaders, frontline staff, and patients to ensure the highest standards of care throughout all hospital locations. The Patient Safety Officer will be responsible for the strategic direction for the patient safety program in Montefiore Einstein's NYC Region, measurably improving patient safety and reducing patient harm, and furthering a culture of safety in all areas.

Salary Range: $225,000.00-$450,000.00/year

Essential Functions

  • Lead the integration and execution of patient safety initiatives, coordinating efforts among regulatory, quality management, peer-review and patient safety improvement teams.
  • Continuously evaluate, improve, and innovate a robust patient safety program based on internal needs, external guidelines/regulations, industry best practices, and the latest evidence-based science.
  • Aggregate, analyze and interpret safety data (including serious safety events, never events, electronic trigger tools, and voluntary error reports) identifying trends, root causes, and opportunities for improvement; communicate findings and action plans to senior leadership; drive improvements to ensure best-in-class safety.
  • Ensure bidirectional communication and feedback loops with clinical departments, departmental safety leaders, front-line staff, risk management, and patients to proactively identify, assess, and mitigate safety risks, while fostering psychological safety throughout the organization.
  • Serve as a resource and advocate for patient safety best practices within the organization.
  • Drive compliance with regulatory requirements and accreditation standards related to patient safety, including National Performance Goals, the CMS Structural Measures for Safety and others, and prepare for regulatory audits and accreditation surveys.
  • Promote a culture of safety through education, training, and communication initiatives, including leading the administration of the bi-annual Culture of Patient Safety Survey and the action planning and execution of improvements following the survey and pulse surveys.
  • Develop and maintain an actionable safety dashboard and ensure critical safety interventions (e.g. daily safety huddles, safety walk rounds, Rapid Response and Cardiac Arrest improvement, and patient partners for safety) are rigorously implemented across Montefiore Einstein’s NYC Region via directing and advising the Patient Safety Improvement team and the Quality Management team.
  • Lead Montefiore Einstein’s NYC Region Patient Safety Committee, NYPORTS committee, Root Cause Analyses, Peer Review Committee, and other relevant committees.
  • Direct and advise the Quality Management team, who conducts root cause analyses, peer-reviews, voluntary error report reviews, adverse event disclosure, and Just Culture training and implementation.
  • Direct and advise the Regulatory Affairs team, who reports to the Senior Director of Quality Management.
  • Ensure best in-class standards are met for root cause analyses and other investigative processes to understand safety incidents, and implement sustainable corrective actions.
  • Provide support to associates following safety events to reduce wide-reaching impacts.
  • Provide leadership, mentorship, and development opportunities to direct reports from the regulatory, quality management, peer-review, and patient safety improvement teams.
  • Report to the Chief Quality Officer, Vice President of the Network Performance Group. Collaborate closely with Network Performance Group leaders and leaders across Montefiore Einstein’s NYC Region.
  • Connect with, update and lead with Vice-Presidents, Department Chairs, The Medical Committee of the Board of Directors, and other senior leaders across Montefiore Health System.


Qualifications

  • Doctor of Medicine, DO, PhD, DNP or other terminal degree Required
  • 10+ years of experience in healthcare settings with a minimum of five (5) years of healthcare management experience in patient safety positions Required
  • Training in safety science or evidence of extensive experience with safety and improvement efforts Required.
  • CPPS/CPHQ certifications and/or Lean Six Sigma training are a plus.
  • Ability to analyze data, develop actionable insights and drive improvement efforts.
  • Proven experience in patient safety, quality improvement, or a related field Required.
  • Strong leadership and team management skills Required.
  • Excellent communication and interpersonal abilities Required.
  • Commitment to promoting a culture of safety and continuous improvement.
  • NY State Medical license or other NY State allied health License within 180 Days Preferred

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About the Company

M

Montefiore Medical Center

About Montefiore Medical Center

Commitment to Excellence

As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.

Enduring Mission and Distinguished History

The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.

From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.

Our Services

We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.

Notable Centers of Excellence

At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.

Advanced Specialty and Surgical Care

We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.

Primary Care

With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.

Providing Care Without Walls

Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.

Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.

Research and Education

Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.

The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.

The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.

Comprehensive Care Management

Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.

Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.

Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.

Learn More

  • Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
  • History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
  • Commitment to the Community – Community health, education and neighborhood development.
  • Leadership – Executives and clinical chairs leading Montefiore’s advancements.
  • Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
  • Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
  • Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
http://www.montefiore.org/

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